Customer Ratings & Reviews
- Model:
- RF32CG5400MT/AA
- SKU:
- 6546231
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the 31 cu. ft. 3-Door French Door Smart Refrigerator's impressive ice maker options and its large capacity. Many appreciate the refrigerator's design and overall performance, as well as its size and quiet operation. Overall, customers seem very satisfied with this refrigerator.
This summary was generated by AI based on customer reviews.
Don’t buy Samsung, invest elsewhere
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After our 2021 model Samsung fridge’s ice maker was deemed unrepairable through a multitude of repair visits over the span of two years, we utilized the extended warranty we purchased on the old refrigerator to opt for this model as replacement. I was very limited on refrigerator options due to the black stainless color our current appliance suite is outfitted with, so this was the only viable option for size, color comparison that included an external ice and water dispenser on the outside door. The replacement refrigerator arrived without damage and was installed without issue, however the new unit’s ice/water dispenser did not work out of the box. I was very disappointed to receive a brand new refrigerator that had the same issue as the old one, on top of that, also having to shell out $800 additional dollars to cover the cost offset for warranty replacement for this new unit with no real implied fix to the original problem. Best Buy were great in getting a second replacement unit on the way and so far have not had any issues with the second new replacement refrigerator, but we lost the remaining extended warranty we purchased on the original fridge due to the exchange. It would have been nice to apply a prorated remaining balance of the extended warranty either to the additional cost to purchase this replacement refrigerator, or applied whatever term was left on the original purchased warranty to this new fridge. The aggravation with Samsung products are not worth your time or money, stay away from them. Time will tell if this unit was worth the hassle. Geek Squad was great though throughout the process and no fault of theirs. I will not purchase another Samsung appliance product
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Kevin T,
It’s great that you got a replacement unit and that Best Buy and Geek Squad provided excellent support throughout the process. While the experience with Samsung was understandably frustrating, it’s good to hear that you're now on track with a new unit.
If there's anything we can do to help or if you'd like to discuss your experience further, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
When you message us, please provide us with this reference number 1148471722 to help our team pull up your information.
Leo
- Pros mentioned:Overall performance
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loooooooove are new Samsung fridge can’t explain how pleased we are with are purchase .
I would recommend this to a friend - Pros mentioned:Overall performance
Great product
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great only issue is getting the one shelf out to clean
I would recommend this to a friend - Pros mentioned:Overall performance
WHY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WORKS ! WHAT I SAID IS ENOUGH - DON'T LIKE IT - DON'T ASK FOR REVIEW
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it on discount! Amazing refrigerator for the price!
I would recommend this to a friend - Pros mentioned:Capacity
Samsung 31 cubic ft fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung fridge is great. Large capacity and best of all is the icemaker.
I would recommend this to a friend Nice and spacious
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great space and love the quality, definitely going to recommend
I would recommend this to a friend- Pros mentioned:Ice variety
Samsung Fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Family and i are extremely happy with this purchase. The 4 types of ice it dispenses is amazing for every need..
I would recommend this to a friend Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loce it but seems a little to cold but got it fixed. Was not aware it was a smart refrigerator which i do not like never was told.
I would recommend this to a friend- Pros mentioned:Design
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s absolutely awesome & beautiful. More importantly my wife is happy & that’s all that matters lol
I would recommend this to a friend - Pros mentioned:Ice variety
Love This Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Huge fridge! Tons of space and love the ice maker options.
I would recommend this to a friend - Pros mentioned:Design
Review on fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Strong efficient modern will recommend for your home. Love it
I would recommend this to a friend - Pros mentioned:Overall performance
Great Refrigerator!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works better than expected. Will definetly recommend it!
I would recommend this to a friend - Pros mentioned:Capacity
Samsung Frig
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this frig. Finally I have room for all my foods! Even with Thanksgiving’s overload of goodies.
I would recommend this to a friend Best fridge for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work excellently and quiet. The water dispenser dispenses at an angle which isn’t ideal but it is minimal
I would recommend this to a friendGreat fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super big and nice with everything needed. Super happy with the purchase! Would definetly reccomend.
I would recommend this to a friendFridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this it’s has a lot of room. Would recommend this to anyone!
I would recommend this to a friendVery spacious
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the space this fridge offers. Still early so will update if any issues arise
I would recommend this to a friend- Pros mentioned:Overall performance
Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s everything I thought it would be. Awesome purchase
I would recommend this to a friend - Pros mentioned:Overall performance
happy owner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love it works great so far fits perfect for our family.
I would recommend this to a friend
