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Customer Ratings & Reviews

$1,999.99
Save $430
Comp. Value: $2,429.99

Customer reviews

Rating 4.5 out of 5 stars with 924 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the 31 cu. ft. 3-Door French Door Smart Refrigerator's impressive ice maker options and its large capacity. Many appreciate the refrigerator's design and overall performance, as well as its size and quiet operation. Overall, customers seem very satisfied with this refrigerator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 924 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Black Friday promotion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator and promotion during black Friday is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice fridges for big family and also I like the idea for ice

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Matte finish fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unique style and storage. The department for the ice is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service and Product! Best Buy! I will be back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Avoid LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung refrigerator was purchased to replace a similar LG that always had ice build-up around the evaporator and leaked regularly.

    I would recommend this to a friend
  • Pros mentioned:
    Ice variety

    Rated 5 out of 5 stars

    Ice cube choices

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, I absolutely love the three different sizes of ice.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung 31 cu

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Plenty of storage space in all compartments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator. Very spacious. Love the ice compartment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is very spacious!! Features turned out just like we liked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BIG enough

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best part of our kitchen. Very spacious and accommodates all our needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    We're a Samsung family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung makes the best of everything in the entire world

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ice maker issue for the 5th time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've just called to have the ice maker repaired a fifth (5!) time. It's leaking and damaging the wall. I purchased the refrigerator in Feb, 2024 with a 24 month service plan but I'm being told that I have to pay for a service tech to come (again).

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi John T,

      We understand how you feel about your overall experience with the refrigerator. We would like to speak with you directly to provide support and explore options that can help you with your ice maker, which has had to be repaired multiple times.

      Feel free to connect with us through the following platform.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      Please provide us with this reference number (1151816751) when you message us so our team can retrieve your information.

      Thank you.

      Nicole Samsung

  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeded my expectations! My favorite feature wiuld be the variety of ice!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved our new refrigerator. Just enough capacity for items.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    samsung refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this appliance, it is large and can hold all our food items.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good fridge and a really good price I appreciate it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator except I can't open the door all the way to get the drawers in and out. Also the door keeps swinging in when I'm trying to get something out. I don't like that I can't get hold of the store where I purchased it. It is terrible that I can't talk to a salesperson.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Large capacity and great freezer with ice tray

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as pictured. Installment was quick and simple, did not take longer than 20-30 minutes. Definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ice variety

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit for the price with plenty of ice and water too

    I would recommend this to a friend
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