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Customer Ratings & Reviews

$1,999.99
Save $430
Comp. Value: $2,429.99

Customer reviews

Rating 4.5 out of 5 stars with 924 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the 31 cu. ft. 3-Door French Door Smart Refrigerator's impressive ice maker options and its large capacity. Many appreciate the refrigerator's design and overall performance, as well as its size and quiet operation. Overall, customers seem very satisfied with this refrigerator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 924 reviews
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great,,,,,,,,,,,,,,,,,,,,,,,,,,,,',,,,,,,,,,,,,,,,,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refrigerator, good space. Would buy again. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great looking style

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new fridge. Well constructed, adjustable shelves, roomy freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    REFRIGERATOR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRODUCT GREAT PRIZE GREAT DELIVERY PEOPLE WE LOVE HOW BIG THE SPACE IS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    elegant, functional, quality, nice, resistant, really good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ice maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice maker in the door did not work but geek squad is fixing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best refrigerator!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The greatest buy we have made love all the featuresis had and be albe to check on it with my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Da

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good workers Delivering on time Very clean and look nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator! Great space! Installer was awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size fridge with a good materials. Strongly recommend this fridge.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great ice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the fridge, customer service, terrible. They dinged the side and front. Said they weren't plumbers, need a fitting to hook up to water. Plumber cost us $337, even though I pay for the membership to Best Buy. I have tried over and over to call, can never get through, or they hang up. I should have known...bought a washer and dryer, guy refused to adjust it so the back hose was right. NEVER AGAIN!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      -Ricardo Samsung

  • Rated 5 out of 5 stars

    Good job Best Buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good better best and quality staff excellent product in Best Buy run and get yours

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung First

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung es maravilloso, 100% recomendado, son electrodomesticos eternos

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Rating

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water leaks a little when dispensing ice (intermittently). Installer said that would probably stop. To early to tell if I would recommend this particular refrigerator. I'll say no for now until I see if the leak stops.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Charlie,

      We understand your disappointment with your ice maker having leaks. Let us help.

      Here is a link for troubleshooting steps for your ice maker that is having leaks, kindly click the embedded words.

      Water leaks in a Samsung refrigerator.
      https://www.samsung.com/us/support/troubleshooting/TSG01001852/#leaks-from-the-autofill-water-pitcher

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1147389000) to help our team pull up your information when you message us.

      Thank you.

      -Ricardo Samsung

  • Rated 5 out of 5 stars

    New Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation crew friendly and helpful with the new fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and fast services. I chose the item i wanted and was helped with no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge and excellent installation team. Nice and easy and good quality product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator with 4 type of ice excellent customer vices from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Samsung Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely one of the best purchases you will ever for your home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and spacious set, the chrome set goes well with our appliances in the kitchen.

    I would recommend this to a friend
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