Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • Front. LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Alpine White.
  • Angle. LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Alpine White.
  • Left. LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Alpine White.
  • LG Find the Top Load Washer That's Right for You LCD Display WT6100 WT7000 WT7150 WT8200 WT8400 WT8600 4.3 Cu. Ft. 4.5 Cu. Ft. 5.0 Cu. Ft. 5.0 Cu. Ft. 5.5 Cu. Ft. 8 Cycles 8 Cycles 8 Cycles 8 Cycles 8 Cycles 30 Cycles Impeller Impeller Impeller Impeller Impeller Built-In Intelligence Built-In Intelligence Built-In Intelligence Built-In Intelligence Built-In Intelligence EasyUnload EasyUnload EasyUnload TurboDrum TurboDrum TurboDrum TurboWash TurboWash3D TurboWash3D ezDispense Water Faucet With 4-Way Agitator WT6105 With 4-Way Agitator WT7005 WT7155 (White Only) With 4-Way Agitator WT8205 With 4-Way Agitator WT8405 4.1 Cu. Ft. 4.3 Cu. Ft. 4.8 Cu. Ft. 4.8 Cu. Ft. 5.3 Cu. Ft.
  • Feature the largest text and clean up the following text based on the image: Capacity Laundry: Fit More in Every Load As one of the largest capacity top load washers in its class at 5.5 cu. ft., you can power through laundry day in less time. *Based on manufacturer's published specs of top load washers with a width of 27 inches or less (January 2024).
  • The image features a woman holding a cell phone in front of a washing machine. The woman is likely using the LG ThinQ app to control her washer remotely or using voice commands for added convenience. The app is designed to make life easier and more enjoyable by simplifying tasks around the home. The washing machine is equipped with ThinQ Smart Technology, which enhances its functionality and connectivity.
  • EasyUnload - Easy to Unload Our EasyUnload design facilitates ergonomic reach without sacrificing capacity, for effortless retrieval of stray items from the bottom of the tub.
  • Built-In Intelligence: AI Wash Technology takes out the guesswork as it selects optimal wash motions and settings. Plus, Smart Pairing lets the washer auto-select a compatible drying cycle.
  • Alt View 14. LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Alpine White.
  • Alt View 15. LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Alpine White.
  • Alt View 16. LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Alpine White.
  • Alt View 17. LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Alpine White.
  • Alt View 18. LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Alpine White.
  • Alt View 19. LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Alpine White.
  • Alt View 20. LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Alpine White.
  • Alt View 21. LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Alpine White.
  • Alt View 22. LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Alpine White.
  • Alt View 23. LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Alpine White.
  • Alt View 24. LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Alpine White.
  • Alt View 25. LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Alpine White.
  • Alt View 26. LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Alpine White.
  • Alt View 27. LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Alpine White.
  • Alt View 28. LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Alpine White.
  • Alt View 29. LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Alpine White.
  • Alt View 30. LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Alpine White.
  • Alt View 31. LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Alpine White.
  • LG brought to you by America's most reliable line of appliances. Did you know it can cost $300-$550 to repair an appliance? Nothing in life is risk-free, but it helps to buy brands you can trust. Shop LG - America's most reliable line of home appliances. Based on independent reliability surveys 2021-23 testing refrigerators, dishwashers, ranges, cooktops, electric wall ovens, OTR microwaves, washers, and dryers compared to competing manufacturers offering full appliance lines.
  • BBY Overview - LG: Innovation, Quality and Trust video 2 minutes 52 seconds
  • How to Measure for Your Washer and Dryer video 1 minutes 46 seconds
  • How to Prep for Washer Delivery and Installation video 1 minutes 37 seconds
  • 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload Product Features video 1 minutes 35 seconds

LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Alpine White

Model:
WT8400CW
SKU:
6573559
$849.99
Save $500
Comp. Value: $1,349.99

Customer reviews

Rating 4.6 out of 5 stars with 785 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the quiet operation, overall performance, and large capacity of the 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload. Many appreciate its ease of use and stylish design. However, some customers have noted concerns regarding the detergent dispenser not draining completely, a lack of desired cycle options, and issues with unusual odors. A few customers reported problems with temperature and spin settings.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 784 reviews

  • LG Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the better washers I have purchsed in a long time. I love the turbowash.

    I would recommend this to a friend

  • Lg

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a little loud but shorter wash time. Our old LG washer started to go out so we decided to stick with the LG brand

    I would recommend this to a friend

  • works like a charm

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with the washer. wifi notifications are a bonus.

    I would recommend this to a friend

  • Wash Machine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great machine but I don’t liked the is a touch screen

    No, I would not recommend this to a friend

  • Lots of Room

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size and look! Plenty of room for king size comforter Very classy!

    This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Matte Black

    I would recommend this to a friend

  • LG 5.5 Cu. Ft Washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great capacity and wash load options. Very energy efficient & quiet!

    I would recommend this to a friend

  • STAINING ALL CLOTHES BLACK! PERMANENT DAMAGE

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1. I had my older washing machine for 10+ years, and it was still going strong! I only bought this one to upgrade appliances & because I deserved a new washer. BIGGEST MISTAKE EVER. What I wouldn't do to get my older machine back. 2. This machine is only 3 months old and it's been staining my clothes with black residue. 3. Yes, I run tub clean cycles often as per the manual. 4. Yes, LG made me purchase a tub cleaner and run the cycle 3x back to back to rule out it's not me. 5. I did as I was told, sent pictures of all 3 cycles I ran. 6. Then I did a load of laundry and THE STAINS ARE NOW 1000000% WORSE! DID I MENTION THEY ARE PERMANENT STAINS??? OVER $900 worth of clothes damaged, and they seem to prolong the troubleshooting.

    This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Matte Black

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there. Thank you for sharing your experience with us. We understand that the LG 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Matte Black didn't meet your expectations, and we understand your inquiry regarding the black staining and permanent damage to your clothing. Your feedback is important, and we'd like to assist you further.
      https://www.bestbuy.com/product/lg-5-5-cu-ft-high-efficiency-smart-top-load-washer-with-easyunload-matte-black/JJ8VPZQZRR
      If you have any further questions about this matter or need assistance with the ongoing troubleshooting, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. We appreciate your patience. —Renzo LG

  • Great washer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Only issue is the top is prone to hand smudge marks

    I would recommend this to a friend

  • Great Purchase

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what I wanted. Would recommend this to anyone!

    I would recommend this to a friend

  • New washing machine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It slants on top. I would prefer it to be flat and level. Service from Best Buy is outstanding

    I would recommend this to a friend

  • Do not recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wash cycles default to hit and high spin and won't let change. Deep fill and single item loads make my breaker trip. The slanted lid is annoying because you can't sit anything on it to dry without it sliding off.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Allison. Thanks for sharing your experience with the LG Washer (WT8400CW) model. We understand how important it is for your appliance to offer flexibility and convenience in everyday use.

      If the wash cycles default to Hot water and High spin and won’t allow changes, one step you can try is resetting the control panel by unplugging the unit for 60 seconds and plugging it back in. This can help clear any temporary glitches. For Deep Fill and single-item loads, we recommend balancing the load with at least one or two additional items to prevent unbalanced spinning, which may cause power surges and trip the breaker. You can find more cycle customization tips and safety guidance here: https://www.lg.com/us/support/product/lg-WT8400CW.AEWETUS. If you’d like further assistance, feel free to email us at [email protected]. We’re here to help. ^Juvy LG

  • Purchase

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In store service was excellent along with install employees

    I would recommend this to a friend

  • Hany

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and the team was awesome. Everything was smooth.

    I would recommend this to a friend

  • Love It!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really, the color is amazing, and it functions great!

    This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload - Matte Black

    I would recommend this to a friend

  • Great washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really pleased with my new washer would recommend.

    I would recommend this to a friend

  • Washing machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the machine very much........................

    I would recommend this to a friend

  • LG

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No instructions. And manual did not come with delivery. Online booklet is 96 pages if one would like a printed copy.

    No, I would not recommend this to a friend

  • Not worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not a fan of top loaders without agitator I feel like this washer doesn’t wash my clothes too well unless I do a second wash

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Jessica. Thank you for sharing your thoughts on the LG Washer (WT8400CW) model. We understand how important it is for your washer to deliver a thorough clean the first time.

      For improved performance, we recommend using the Deep Wash cycle or selecting the Water Plus option to increase water levels, which can help enhance cleaning results in top-load washers without an agitator. Also, make sure loads are evenly distributed and not overloaded, as this allows the impeller design to move clothes more effectively. You can find more helpful tips here: https://www.lg.com/us/support/help-library/lg-washer-clothing-not-clean-properly--1337626293790. If you’d like further assistance, please send us an email at [email protected] and we’ll be glad to help. ^Juvy LG

  • Avoid Or Run Tub Clean Often!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this for a year. About 2 months ago, I started noticing black marks on our lighter items, especially sheets. I contacted LG customer service and was told to do a tub clean. Note, I regularly run tub clean. First tub clean did nothing. Then I was told to buy a specific tub cleaner and to run it three times. It seemed to help for a couple of weeks. Now I have to run tub clean with their recommended cleaner at least once a week. I'm afraid to run a load without running tub cleaner first because I don't want to ruin more items. FYI: the black marks are permanent. So buyer beware!

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for taking the time to share your experience with the LG Washer (WT8400CW) model. We understand your concern about dealing with recurring stains—especially when you've been proactive with regular maintenance. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.

      These black marks on lighter clothes may be caused by residue, mold, or wear on the drum or gasket. While using the Tub Clean cycle is helpful, it shouldn't be necessary every week. We want to investigate the cause of these stains, whether mechanical, water-related, or detergent issues.

      Please message us privately on social media @LGUSSupport, and our team will assist you in finding a solution. You deserve to feel confident using your washer, and we're here to help. ^Juvy LG

  • GE Washer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, deep drum . Better than Samsung! Just saying

    I would recommend this to a friend
Page 35, Showing 681-700 of 784 reviews
Sponsored