Customer Ratings & Reviews

I can rest easy knowing my purchases are protected

I have been buying protection from Bb for a number of years... the support from the Geeks has been excellent... including them coming out for set-up of theatre and they arranged service on a LG ThinQ that I didn't expect. I didn't believe in these insurance plans... the "experts" tell me it is a waste of money... as a retired old guy, I find it great planning!

The Geek Squad is fast, and knowledgeable. All of my questions are answered.

The camera work perfect I love it and the it takes really great pictures

Great insurance, helped me out but overall returned the camera

BestBuy's Geek Squad has always taken great care of me. I've never had to worry about fighting with anyone to fix or replace my expensive equipment with this outfit. They really do look to do what's right! I've had some bad experiences with other resellers that fight you tooth & nail to cover repairs. BestBuy has yet to fail me! It's one of the main reasons that I make my purchases at BestBuy!

good having peace of mind, so I added this to the camera

Their service is always amazing. They get things done well.

Top of the line product! Great Support Service! AAA+++

I have not had to use this, but to know I have 2 year warranty makes me sleep easy at night, and I can use my camera how it is supposed to be used!

Recently bought a sony a7 iv, I added the Geek Squad 4 year protection. Why? Accidents happen, when you have the protection, you will have peace of mind. Just bring your item to any best buy and get it replaced no questions asked.

Have not needed yet, but my wife has had good experience with Geek Squad protection, and I bought it for an expensive item.

The customer service reps inside the best buy on Brook Road were extremely helpful in narrowing down which camera to choose after realizing there were so many options Available. If it wasnt for there knowledge and help i would have ended up getting my wife a gift card

The price is worth it! Thankfully haven't broke or dropped the camera on accident but glad to know I have 2 year protection plan when needed.

Geek Squad is super fast at helping to get my issues resolved in-store. They had to send out my camera to get it fixed but I was in and out within 10 min

Fixed a camera nikon z50 when something happened to it

Peace of mind at a reasonable price. When buying an expensive camera that is carried everywhere. What can I say…. Stuff happens

Haven’t used the geek squad warranty at this time but feel confident it is available if I would need to use it. I feel confident it would be easy to access if needed. I even added it after purchase as I forgot while I was initially purchasing. The process of adding it after the purchase was easy and the sakes staff was great in facilitating the purchase for coverage.

Purchased a nice camera for my niece. Since its the first one she has, i felt it was a good idea to add this to the Christmas list for her. I think its a grea thihg to have for first time users with an expensive camera. The peace of mind and her ability to have it cleaned and serviced once a year is great. Great to know if the camera breaks it will be replaced.

Thank god I purchased this! My son dropped my camera and I was freaking out because he totally broke it. I went in the store and geek squad totally helped me. They sent out my camera and got a brand new one back in the mail after a couple days. With this protection, it's totally worth it. Because I didn't have to pay for the damages. They even email you throughly on what's happening. It's really a nonstessful process. I'm sure to renew my protection again when my 2-year ends.