Customer Ratings & Reviews

Don't know what I would do without the Geek Squad, very helpful with any questions on how to use.

Made this purchase because it was my child’s first phone. Gotta have the year protection plan!

Some of my experience with using geek squad is about 50% of the time I'm satisfied with the service.

Provides piece of mind. Always helpful, and have never been disappointed. Recommend the service.

Smart buy! My product was damaged. I thought there would be a lengthy process to go through. Best Buy replaced the item in under 15 minutes!

Great coverage in case the screen gets cracked or broken, cheaper than replacing the phone.

I purchased the protection plan for my product. I have never had any issues with using if I needed to for a product.

Haven't had to use it and Hopefully Won't!! But Last time it was well worth the investment;!

So pleased that Best Buy continues to offer extended protection for their products and services. Really appreciate the "peace of mind" it provides!

Glad to have this insurance just in case, never can be to safe and these guys have you covered

I purposely bought the protection plan because I can't afford another phone so I love they make it very easy to pick out it but not use it.

Worth getting. Nice to have some insurance knowing you can take it back if something goes wrong.

I would recommend buying a protection plan for any phone , I had to use this twice, never had a problem returning anything, thanks Best Buy !

I would recomend. This 2 year plan for a new device that just been launched and not sure what software issues it could come with and durability.

This is one of the best services offered by best buy. There Geek Squad offerings are difficult to refuse due to the great value in them.

Wow Every phone place should offer this If I knew this last year I would have brought my phone from best buy then. Don't stop offering this

This is a good phone for people who’s starting out with touch screen, but it’s best to have a protection plan on an type of phones.

purchased the extended warranty for the cell phone I just purchased. Hopefully I will not need it but better to have than not.

I brought my item in for repairs. The geek squad was very helpful and informative with their knowledge

I haven't had a chance to use this but I'm glad to know I have support and protection