Customer Ratings & Reviews

Very helpful indeed. Since I'm not that knowledgeable when it comes to computers and so on these people know exactly what to do.

It’s a great plan to have if something goes wrong with your cell phone

I swear by Geek Squad. I have no complaints. They have always been able to figure out the problem or be able to send me where I could get the electronics fixed.

Don't depend on using your phone number to have them look it up because if you have more than one plan they get them mixed up

Love the service pay attention to customer Always replace or fix

the protection plans at best buy are great--if something happens to your phone within 1 yr you will get another at no cost or low cost.

had a broken screen the insurance was able to cover it

This is a good thing to have just in case. I haven't had to use it yet for the product I got it for. But it's a really good service.

I can't say enough about how much I enjoy having the protection plan when I buy something at Best Buy!

gotta have a warranty just wish they were a lot cheaper

I wish that in-store replacement was still available

got a 1 year protection plan and will work for another

Best buy is amazing at honoring these plans. They always fix or replace any items under this warranty quickly and effectively.

The agent was so helpful to me in solving the problems I was having with virus protection.

Little pricey for a one year warranty, almost the cost of the phone. Geek squad warranty is great with usually no hassle.

the protections plans are great--if something happens to your phone you will get another at low or no cost...

I got it for my LG X Charge cellphone. I didn't get to use it and I have no issues with it...

I purchased this protection plan for my teenage son's phone. Accidents happen and you never know when you will need it!

It's nice knowing that if something happens to what I have purchased, that the Geek squad will take care of it!

The Geek Squad protection plan is the best! I was able to get a replacement phone for only $5. Best insurance!