The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 3,839 reviews
Rated 5 out of 5 stars
warranty
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It's a must when your product doesn't work and you really need it
This reviewer received promo considerations or sweepstakes entry for writing a review.
My old BB purchased HP desktop finally failed. Took to BB/Riverside CA where they transferred photographs & data from the old hard-drive to a BB purchased Western Digital external drive. Got instructions from Geek Squad on how to install photos on new Linovo desktop which I purchased today from BB Riverside CA. I had problems transferring the data & photos at home. Called Geek Squad @ 1-800-433-5778 for tech support because I purchased the 3-year coverage. The tech would NOT help me in trying to figure out why no transfer and, worse, she hung up on me! I spent almost a $1,000 today at BB and got real LOUSY service. She wanted more money to help me transfer out which BB put on the external drive. I'm a long term customer of BB and also a stock shareholder in the corporation. They let me down today big time!!!!!!!!!! written on 2-25-2021 Scott
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friend
Rated 4 out of 5 stars
Add on for piece of mind
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Protection was added just in case. So far not needed but for the price
I would recommend this to a friend
Rated 4 out of 5 stars
keyboard
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This reviewer received promo considerations or sweepstakes entry for writing a review.
this is definitely a good keyboard . I have owned plenty this one is really good
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
Rated 5 out of 5 stars
Always purchase warranty
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Always buy the warranties! You never know when you will need them!
This reviewer received promo considerations or sweepstakes entry for writing a review.
bought a new computer felt I needed them to transfer the stuff. It was a drawn out affair, with multiple appointments, missing data, non working programs, and etc. Eventually it was done, but when I needed tech support on line or by phone with issues it turned into a hassle. Ended up using a different provider, and paying them as I needed. Already looking at replacing this one year old computer, next time will go somewhere and have it built to meet my needs.
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friend
Brand response from GeekSquadSupport
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Hi there. Thanks for sharing this with us. I apologize for the disappointment as this is not the level of service we aim to give you. We appreciate the feedback as this can help us grow and improve our services for the future. We hope you will give us another opportunity to better serve you in the future.
Rated 5 out of 5 stars
Great
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I think it’s the best thing to get especially having kids.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friend
Rated 5 out of 5 stars
Great warranty
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Greatest warranty service ever geek squad does a great job
This review is from 3-Year Accidental Geek Squad Protection