Customer Ratings & Reviews

Haven’t used yet but have in the past. Had good luck then.

Best option insurance, really peace. My recomentation is buy the protection.

Geek Squad service is something I recommend. Although I am a veteran IT consultant (large scale data centers), unexpected / unexplained things can happen with PCs. It's a conundrum. Don't buy coverage and things go wrong. Buy coverage and have piece of mind.

Geek squad is always so helpful and friendly! I love they know what they're talking about.

I'm glad to know that the Geek Squad is there, if I need them

Runs games great. Fast boot and runs windows smoothly. Decent price for a pre-built computer. Run all programs with out a glitch.

I have had geek Squad service for at least five years. Anytime I call they are always ready to help resolve any problem I have and they always resolve the issue. The Geek Squad members are very knowledgeable, courteous and most important they are patient. They walk me thru anything I do not understand to help me understand what is being done. Everyone should have this service.

I have had this processor for over a year and it has worked great! Works really well for school work, and for download speed is excellent. I only wish I was able to upgrade to Windows 11, but it does not carry the all the specifications for it.... Refurbished, great deal, great buy!

Great wish it was included in the price that would make it even better

100% would recommended. I accidently destroyed the screen for my all-in-one computer (I still don't know how!) and they replaced the whole device. It's slightly annoying that I paid for a 3 year policy and 6 months into the warranty the terms have already been fulfilled but I can't be too mad as it did it's job.

The stuff is very helpful and hard working never waited long time i recommended any one use bestbuy credit card

Add so much value to my purchases. I would not want to make a purchase without it.

the geek squad is the best number one ilove the way they work best buy its number one ilove shopping there thank you for all your help i be back soon 2020is great once again thank you all the service are the best number one my TV installed quickly

I love the whole idea behind the Geek squad for people like me who are NOT geeks. It was vital at first as I was starting up. Now, I haven't been bringing it in to them. I plan to have them do a 'check-up" every six months. Not sure I needed three years, but it was the most economical approach and if something goes wrong with the computer after the warranty, I will be covered.

Was awesome!! Helped out tremendously when I got my pc shipped and it had a damaged graphics card, helped recommend a different pc with the same specs!

Geek squad is awesome to use on all of my family's devices.

I always purchase the accidental Geek Squad protection plans for all my electronic , I have had to use it and it is as easy to same day going to the store , go to customer service , get approval and pick up a new item.

Having this has been beneficial, they were there when i freaked out about something i thought was wrong, but turns out i just forget to do something. (Skipped a step at setup)

I’m about to use them for the first time. So hopefully I get the same experience friends and family have had when utilizing the geek squad. Haven’t really heard anything bad about them, and I’m sure I’ll have a good experience as well

I have not had to use this protection as yet, but having it just in case my pc needs work is a Godsend. I don't want to need the protection and not have it. I have used the Geek Squad in the past and it is a worthwhile investment.