Customer Ratings & Reviews

Geek Squad service is the best when they offer protection get it cause it’s better to be safe then sorry. Geek Squad is there to make sure you are covered.

The geek squad hasn't failed me yet. I like their honesty on products and I respect their suggestions.

Geek sqaud always has my back with any devices or appliances i purchase at best buy. Its a no brainer when it comes to adding protection. All good experiences here.

I always bought Geek, protection, until 1 day I didn't. (1) week after the Standard Warranty Expired. And that's when I needed it. I will always continue to get the Protection.

Always there to help when you need them would recommend people getting the service

The geek squad plan got you covered ask about what they do. Your equipment will be covered it's worth getting if your investment is a couple thousand dollars. PC/TV or anything else expansive.

all the products that Best Bay offers are excellent. offers me quality and good prices immediate delivery what more can I ask for

Very worth it please i cannot stress this enough get protection on your products

Agents at geek squad desk were brusk and not particularly friendly. I was told by the sales person that the transfer of data from my old machine would only be 1 day. Geek squad said it would be 5 days. They need to be consistent. They also did not fully describe what would and would not be transferred. It took me several days to get my new computer working as well as my old one.

The Geek Squad is always there for me. It provides competent service until the problem is fixed. The techs are polite and friendly and refer problems up the chain as needed.

I would highly recommend this one buying a refurbished computer

Well, i got this to go with the new gaming computer for my son. So far we haven’t used this. But I’m sure this is great purchase. We never know what could happen with these devices

The product it still absolutely amazing I’m still using it. Like if I bought it yesterday.

I have only had to use Geek squad protection twice since 2014. They know what they're doing and is well worth what they charge. If you don't get it, you will regret it!

bought protection plan didn't think I needed it glad I did 3 days old granddaughter climbed on me chair flipped over foot kicked computer it fell on the floor yes broke screen. Bought longer plan on new computer saved me a lot.

I haven't needed any services but I thought the price was pretty good for piece of mind knowing there is someone that could help.

These guys know there stuff. Awesome in a time of need.

Best warranty any store offers. I’ve purchased this for my OLED TVs, PC and all controllers! They even cover burn in for the OLED TV’s! The value is worth it!

A must have for tech products in todays world! I would not buy without it!

I love the Best buy protection service program and they explained really good and they help me good