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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3833 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 3,833 reviews
  • Rated 5 out of 5 stars

    Geek Squad always on time when need.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the past the Greek Squad has always been very Reliable.! They still are! Haven't had to use them yet However my having the protection made me feel safe!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i dont know what i would do without my geek squad protection . especially now during quarantine. being able to dial in and have my problems solved has been amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best helpers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad are the best at bestbuy thank you for your help.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy to know that I am covered for service with a team of experts in the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unconditional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cant be too careful when you have a home full if kiddos. You dont know when the next time will be when something is getting broken. It usually doesnt take too long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny! If you think you won’t need it, think again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good promotion!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was offer the promotion. We are happy to have some support if we need .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great "insurance" to have if needed. Ease of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD COMPUTER PURCHASE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GEEK SQUAD TEAM WAS VERY PROFEESIONAL, PLEASANT & KNOWLEDGABLE SETTING UP MY COMPUTER & WEBROOT PROTECTION ALWAYS ANSWERED ALL MY QUESTIONS & CONCERNS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    highly recommend this service for computers and any other appliances or orders from Best Buy. Top notch service that always makes it right or helps.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] love the chance to get my product checked with no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service plan is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mind is always at ease when I purchase the geek protection plan. A must have great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Best Buy warranty with the longest amount of protection the value exceeds $250.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life Saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever. When my kids go through headsets faster than a pair of socks, this makes it easy to just exchange or get store credit towards a different brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life Saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever. When my kids go through headsets faster than a pair of socks, this makes it easy to just exchange or get store credit towards a different brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Nerd !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    yeah buddy cant beat having my own techs just one call away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used this yet, which is a good thing, however I have used the Geek Squad in the past and thus the 5 Stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get protection especially with items this valuable.Had problems with other items had got it fixed right away or exchanged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes life easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best investments I've made. With a new PC and a bunch of tablets the Geeks can probably already recognize my voice. Great tech support. The Geeks are well trained, intelligent, and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents replaced my monitor the same day it was damage

    I would recommend this to a friend