Customer Ratings & Reviews

This plan is definitely worth it as part of my overall plan. Have had to use it once and was easy to get replacement.

A protection plan is a must for a desktop, laptop, or tablet. Provides peace of mind. Geek Squad gives great service. Highly recommended

Great service. They are there when you need them.

Great to have on your expensive products. Especially if you have animals and kids

They give the best service I’m glad I have this extra protection

Small price to pay for reassurance of a product's guaranteed performance

Haven't needed to use this service so far. I'm sure the Geek Squad will do a good job. Best Buy is my go to store for IT items.

A must have for any electronics or appliance purchase. Cant go wrong with any package from Best Buy.

Love their service hasn't let me down yet!! Geek squad rocks even after the warranty is up!

I am very pleased with the protection plan that I received

The warrenty helps out alot. And i am glad that i got it

Absolutely down right a scam. They only offer one type of insurance when buying from them and it doesn’t even cover most of what could go wrong. Very displeased with being turned away at the counter with the reason being they didn’t cover the issue under my current plan yet they didn’t check to see what was causing the issue, run a diagnostics check, or even go further then plugging it up and saying oh well it’s x issue can’t help I could charge you to try and fix it but we can not promise this will resolve the issue nor will we check to see if it did resolve the issue. Didn’t care enough to help someone resolve this issue or even make sure they knew that it wasn’t covered under their protection plan. MAKE sure you know what plan your buying. DO NOT count on them to even try helping after you walk away with your product. Please be careful with this they will take your money and not think twice

[Employee of bestbuy] Great job………………………………………………………………….,,,,,,,,,,,,,,,,

I had to use geek squad because my sons laptop dropped off his bed and shattered the screen a week after getting it. Took it to them and fixed it like it was brand new. Worth it!!

Absolutely necessary for anyone unable to self-service their devices.

If you purchase something that is valuable, you must always be ready for any unexpected accident. Good protection for the affordable price.

I always purchase warranties on any item I buy. The last time I did, it was well worth it because it had a manufacturer defect,

They are always ready to help when you need them and very knowledgeable

I feel more secure with my geek squad 1 year warranty on my pc.

Awesome to have protection when you need it most snd don’t want big unexpected expense