Customer Ratings & Reviews

The geek squad is awesome and never gives me any problems. Every time I go to get something fixed I get it fixed with no issues

I bought an iPad Pro 12.9 Gen 6. The experience has been very good and the best thing is that along with the iPad I bought insurance which responded immediately when my iPad stopped working due to a manufacturing problem. I went to the store and they replaced it for me right away. I am really pleased with the experience with my iPad and the service.

I bought this Samsung Galaxy tablet for my autistic daughter. The size, graphics, speed, battery life, and overall value are great. It was easy to set-up and most importantly, she won't put it down!

Amazing, my son really likes it Amazing, my son likes it a lot

Best Buy is the place to get any electronics, the insurance policy is always amazing & they don’t hassle you like other places where I’ve gotten insurance!

Thank god I was guided to purchase protection plan. My Amazon tab suddenly cracked without reason.Awesome customer service

They help me with everything I needed and it helped me with questions that I needed answered and was able to get warranty for tablet right away and was affordable! Thank you so much!

A salesperson and the manager helped us. We bought a tablet but had order the pen and holder.

Helped replaced my cracked screen very easily. It also came back from repairs earlier than expected.

I love the big screen. Samsung has done it again. Thank you Best Buy.

Getting the warranty was really easy and it last for a 2 years.

It's a great protection plan for a amazing price I recommend this for all your purchases

Very useful and easy to navigate! My kids (ages 3 & 6) love them!!

Worth the money, too many accidents happen and this assurance is very helpful.

Nice tablets and I have the one with the black screen on the bottom of it I don’t

Broke my screen, came back within 3 weeks! Geek Squad did an amazing job.

My last tablet got busted and couldnt do anything about it so now i put on the geek squade and i feel protected!❤

Go geek squad Go geek squad thank you for all of your help

Does task i need done easily operates easily good size helps me see pics and writing i cant see on my cell phone screen size is great for video chats with wife kids and grandkids .Downloaded movies to watch while I was out of town working got my 76 year mom one as well

The gentleman was very professional, kind and knowledgeable. He dealt with phone calls, impatient customers without appointments and dealt with my issue quickly. He knew exactly what was wrong and what the solution was. It was the best experience. You guys need to hire more people to help them out. They were swamped. They always are. They need a raise and more help. My hat is off to the Geek Squad.