Customer Ratings & Reviews

They made it easy to make an appointment and replace my tablet I had a warranty on

I added the warranty for added protection for my tablet.

Thank God for the insurance although I'm a little upset that they don't offer the one year anymore. My son is autistic and sometimes we make it anywhere from 6 days till we're lucky at 6 months but I am so happy that 9 out of 10 times I have gone to replace it after he is smashed it they have been able to replace it right there in store and then I just buy the insurance again only one time did I have to wait for them to order it I will never buy another one without the insurance

These folks are the very BEST! I took a phone for screen replacement and was so impressed that I knew this is where I would deal with future electronic needs. After retirement I needed to update my home computer system and purchased a tablet and accessories because of the wonderful folks. They moved my files and set up my new tablet so all I had to do is bring it home and turn it on. They are so helpful and so friendly and professional! Thank you so much Geek Squad!!

Good to have peace of mind. I am accident prone thumbs up

I always purchase the warranty offered by the Geek Squad. They have fixed a computer and more recently they helped when my TV went colorful and then was unresponsive with power source confirmed and reset attempts. The process was simple and very quick.I will always continue to purchase the warranty because they truly have the best service I have come across. Also they do not treat you like you are a bother or stupid. They ask valid questions and really do assess and find the best solution for the individual situation.

My daughter loves the tablet, because is beautiful and it has a warranty of one year

Haven’t had to use the the protection. Hope I don’t but glad it’s there is I need it

Great protection plan with a great value. I used already with one of my purchases

My experience was very professional and accurate. Thanks

Can't wait for the convenience of being able to have my product protected in town

Best services ever! To be honest, the reason I purchase all my electronics from BestBuy is because I love the service and Geek Squard is amazing.

This was by far my favorite tablet I've used, large, beautiful screen and very efficient using it for work in construction. Unfortunately, someone else liked it too and stole it out of my truck. Would buy another if it went a little lower in price. Best buy, please add a way to cover lost and stolen items in the protection plan. I mean, I spent $150 on the plan, $100 on a case and screen protector to make sure it'd last,and that was basically all for nothing.

Nice to have the extra piece of mind. This product let me sleep like a daed body at night..

Great protection and I am glad to have it in case something happens

Nice tablet my kids love it, battery last awhile..

In the past , this has always helped us. If they can't fix it they replace it.

Excellent item, very convenient for my kid: she is very very happy

I think the protection plan from Geek Squad is really worth it for small electronics that have a higher risk of breaking. Bestbuy has always treated me right.

If you’re buying an expensive product, advise you to get it