About this item
You're excited to buy a new tablet — now, make sure to protect it. Geek Squad® Protection enhances your manufacturer warranty and covers you for accidental damage.
If you accidentally damage your product while handling it, we'll take care of it.
Enjoy peace of mind knowing that you're covered if the unexpected happens.
If there's a failure from normal wear and tear, we'll repair it.
This could be a problem with an internal part or speaker, or how the product was manufactured. It could also be caused by dust, internal heat or humidity.
If your battery won't hold a charge, we'll replace it.
Get a one-time replacement for your original rechargeable battery if it fails to hold a charge.
If your screen has bad pixels or a shadow image, we'll correct it.
If you have at least three pixels that are always the same color or a ghost image that won't go away, we'll get your picture looking like new.
If your tablet won’t turn on because of a power surge, we'll fix it.
If there's a power surge or fluctuation that damages your tablet, we'll make things right. This includes a surge caused by a lightning strike.
You'll never pay for parts and labor.
We take care of 100% of the costs of parts and labor for covered repairs, with no hidden fees.
You can transfer your Geek Squad Protection.
When you sell or give someone your covered product, Geek Squad Protection is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 to transfer.
When something goes wrong, we're always here to help.
Visit your local Best Buy store to start a claim, or call us at 1-800-433-5778 to ask questions about your plan.
These are the latest benefits that apply to new purchases. Refer to the terms and conditions from your date of purchase for a complete description of coverage and exclusions
AIG WarrantyGuard, Inc. is the Obligor and Administrator of the coverage under this plan.
General
Product Name3-Year Accidental Geek Squad ProtectionBrandGeek Squad®
Other
Plan TypeGSPUPC400060035002
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Asked by GB
Q: QuestionMy laptop screen got damaged. How do I get it replaced?(2 answers)
A: AnswerBring the item with your receipt to the store and they will fix or replace it. Super simple.Answered by Maraya
Q: QuestionDoes the geek squad coverage cover surface pen as well?(0 answers)
Asked by Penyo
- A: AnswerYes I got it on my Surface Pro
Answered by Livelee
- A: AnswerThe serial number was recorded when you purchased the product. It's all connected to your My Best Buy account
Answered by Mike
Q: QuestionHow to cancel geek squad contract(1 answer)
A: AnswerTo get any Geek Squad Protection (GSP) plans that you’ve purchased cancelled, be sure to give us a call at 1-800-GEEKSQUAD (1-800-433-5778), and our phone support teams will be happy to assist you with the cancellation process.Answered by GeekSquadSupport
Reviews
Rating 4.7 out of 5 stars with 285 reviews
4.7The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Rated 5 out of 5 stars
Best tablet ever
Owned for 1 month by when reviewed.I love the big screen. Samsung has done it again. Thank you Best Buy.
This review is from 3-Year Accidental Geek Squad Protection
Rated 5 out of 5 stars
Surface pro details
|I have purchased several of the Microsoft Surface Pros. There are some things that others have stock, but I'm doing it works great for the drafting. I want to be able to track my surface with exact GPS.
This review is from 3-Year Accidental Geek Squad Protection
Rated 5 out of 5 stars
Protection plan.
|This is a great product to purchase incase something happens to your Amazon Fire 10. Give me a piece of mind that it will be taken care of.
This review is from 3-Year Accidental Geek Squad Protection
3-Year Accidental Geek Squad Protection
4 payments starting at
$67.50
with
