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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 184 reviews

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92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-13 of 13 reviews
  • Rated 3 out of 5 stars

    Don't know yet?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had the pleasure yet! Have yet to contact them. They do have a good reputation.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not something I would get again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didn’t have the item I purchased anymore so they said they would send me an e card and I was okay with that but they didn’t even give me the value of the item. They came up with their own number. I wouldn’t get it unless it’s an item that doesn’t change out often.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Don't know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asked for the same phone replacementaand they sent a cracked note 5 instead of a new moto 6 so I gave away the phone and bought a new phone but forgot to keep the box to send it back so still have the old phone.what would you give yourselves?

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Galaxy A12

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work well until almost a year mark and then the screen went black

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Haven't used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    unknown at this time. I'm hoping if I need this service, that it works out ok. Love having it as a back up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shopped around and this seems to be beter than average for prepaid service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hope not to need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't had to use it yet but if there is not apple store near, geek squad is next best thing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    NOT 4 ME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure i will do it again. Didnt really pay off for me,

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fine service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fine service good if needed just in case of something

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s a good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never used it but it is good to have an insurance plan for your phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    For phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad has always been good however, never had to use it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really did not need the extra coverage for a year.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price but I hope that I don't need to use is :)

    I would recommend this to a friend