Customer Ratings & Reviews

Geek Squad provided great technical services for me a few years back and I didnt hesitate to sign up for Geek Squad services when recently purchased my new Samsung Galaxy S25 Ultra phone.

I love this 1 year geek sqwarranty. Because if anything happens, all I gotta do is take this phone back to Best Buy and they'll get me a brand new one in the box.

THEY REPLACED MY PHONE WITHOUT A PROBLEM TWO TIMES AND THEY TREATED ME LIKE I WAS A KING. THE WORLD COULD BE SO MUCH BETTER IF EVERY PLACE WAS LIKE BEST BUY

Here is a picture of the work we do in the community We fill blessing boxes as well as 3 other hunger relief programs! We are constantly on the road and are in the rain and snow, and our phones drop constantly, usually the protector saves them, but it's important to have the accidental protection in case this drop, was the one we were all dreading!

The geek-squad at least the guys that came to my residence. Did an outstanding job installing my Tv’s and mounting them. It looks amazingly beautiful. For something like this I would refer the squad but not for my Samsung galaxy fold cell phone. No help at all a total waste of money.

I like having geek squad protection. It covers things that the warranty on the device does not!

The sales rep added the features. And ibwill always recommend that you always buy the added features.

Geek Squad have been a lifesaver. For The Times when my electronical devices broke down.

Great plan to protect your phone, important investment

I had a issue with google pixel during charging of the device, geek squad reacted quickly on fixing the issue.Really worth taking for all our devices

I love my new Motorola phone it was money well spent it takes great pictures and has great sound

I brought this phone 2 years ago for my wife , still new and work perfect, the battery is so good and take longer ,

Ive had this watch for about a month and I love it.

Haven't used it on this phone but worth it. I recommend buying a case.

This service helped me SO much when my laptop was destroyed in a fall. Being legally blind I have a LOT of tech accidents and repairs are needed often. The GS team member who took my computer at the desk was friendly, knowledgeable and very helpful. I didn't have to wait long to get it back and it was almost totaled so that's saying a lot. The work they did on it was great. It looked brand new. Accidents happen to everyone, so you can't go wrong with a team just waiting to make it better.

I bought a new phone because mine was running terrible.I thought i was doing something wrong because my new one wasnt working right.Tjank goodnes i had this protection plan,went into the store and assessed the problem and they decided to switch my info to another phone.They held up to there end with no hassles

Geek Squad is the tech support and service division of Best Buy, offering a wide range of services for computers, consumer electronics, and appliances. These services include in-store, on-site, and remote support for setup, repair, troubleshooting, and protection plans

I bought this as a replacement of my broken Google Pixel 5a. This phone is affordable and easy to get used to as a Pixel user. I like its thin shape although the screen is much larger than I need. If a smaller model is available, it would be perfect.

Had a phone for just about a year crack the screen and they replaced it for me not only that they upgrade it for no extra cost very happy excellent

Best Buy has got to have the best warranty protection. Never had an issue replacing items with the warranty.