Customer Ratings & Reviews

Agents wrote computer comparisons for me as a reference guide in making my final decision on a computer purchase

Haven’t used it yet, but having the peace of mind if something happens, even accidentally, you’ll be covered. For a big investment in electronics, I think it’s wise to get one of these.

Easy setup. Package professionally. Easy installation. Perfect upgrade

Just recently bought a computer from them and so far its amazing. Great value for the price. Thanks IBUYPOWER!

Provides great peace of mind for accidental damage. Easy to use when needed, and the Geek Squad process was straightforward and helpful. Worth it for protecting valuable electronics.

I recently had the chance to use Geek Squad for some tech support and honestly, I was very impressed. From start to finish, the experience was professional, friendly, and effective.

Not happy with customer services. I got my package on time but the way it was package was unsatisfactory. Computer should have been wrapped. Without being properly packaged I suspect that the pieces needed where lost. Delivered in the rain I worried the Computer would be damaged. I finally got it set up after going out to get a new keyboard and mouse because the one it came with was missing the connection piece. This is beyond annoying and tiggering. Do your job!!!

I had an issue with a new PC I had just bought within days of purchase. I took it back to the store and they offered to do a full free diagnosis or trade it out for a new unit. Comfort is king when it comes to spending and this gives me good peace of mind.

cooooooooooooooooooooooool! that's a great The shape is perfect, and the mouse is also perfect, the only flaw is that the keyboard buttons are too hard

Great serious love it 10 out of 10 you should get it

Perfect computer, I loved it. You want a computer this is the one!

I've purchased many products from Best Buy with Geek Squad protection. It gives me peace of mind knowing that if I have a problem, The Geek Squad is ready and able to help me resolve it.

Very quiet and looks good. Works as expected. I like the magnetic door and fan screen

It’s great to know I have coverage for my device, have yet to use but it’s reassuring to have Geek Squad available if I have any issues or concerns.

I WOULD RECOMMEND THIS KEYBOARD TO WHOEVER IS LOOKING FOR A NEW KEYBOARD!!

Had to use the service on computer and they were able to repair it. Saved me about $1000. Worth every penny for the peace of mind. With the cost of high end computers it's well worth it to get the extended warranty is with geek squad protection.

Amazing pc! Very impressed with how smooth it runs. Very quiet too!

The team knows and cares for your IT needs, including drivers, patches, and OS configurations. They know how to troubleshoot and use their devices to help you. Five stars to them, as I work with elderly people who cannot handle the stress of setting up, configuring, and upgrading OS, storage, and recovery processes.

I have had the pc for a couple weeks now and no issues. I bought it specifically for gaming and love it. Thank you

Geek Squad provides exceptional tech support, offering quick and reliable service for a wide range of issues. Their knowledgeable and friendly technicians go above and beyond to diagnose and fix problems efficiently. Whether it's setting up a new device, troubleshooting software issues, or repairing hardware, Geek Squad consistently delivers high-quality assistance. The convenience of in-home visits and comprehensive protection plans adds significant value. Their clear communication and dedication to customer satisfaction make Geek Squad a trusted choice for tech support. Highly recommended for anyone needing dependable and professional tech help.