Customer Ratings & Reviews

Brought in my device for repair and service was executed

It's the best! If you buy something and it breaks or quits working like it's supposed to you take it back and they eather fix it or give you back your money including your extended warranty money! NO BRAINER!

It's the best! If you buy something and it breaks or quits working like it's supposed to you take it back and they eather fix it or give you back your money including your extended warranty money! NO BRAINER!

I recommend geek squad protection for all your electronic purchases. The peace of mind that you're protected and geek squad excellent service are worth every penny!

This service is definitely worth the money. When I purchased my 1st Surface Pro I accidentally dropped it and damaged it. I took it to the Geek Squad to check out and they immediately determined that my Surface was irreparable, and it was replaced on the spot.

having the geek squad in your corner takes all my anxiety away!! Get it guys its so worth it.

Gives me a piece of mind and sense of security. Much needed for valuable products.

I feel peace of mind having purchased Geek Squad Protection, the techs are friendly and knowledgeable

I always make sure to get this with any large purchase I make at Best Buy. The GeekSquad is very helpful with any problems I have. They always make sure to help fix the situation. I recommend the protection plan to everyone.

Always good to have coverage. Had it on a previous tablet. Had to be sent off for repairs, which was under warranty and when I went in to pick up tablet it had gotten broken in transit. Was replaced for brand new tablet which was also an upgrade since they didn't have any like the one I had.

Geek Squad support services are reliable time after time. When you have one desktop and 4 laptops, something will eventually go wrong and it’s a quick phone call to have them remotely take over and fix the issue. It’s nice to have Geek Squad on your side!

I bought this guy for my little sister. She loves it. She can scroll tiktok so thats the big thing.

I wouldn't buy an electronic device without some kind of extended warranty. Every warranty we've bought has paid for itself and then some. Our local Best Buy Geek Squad has provided us with excellent service.

Awesome product and customer service! Got what we wanted and have used it to this day since they took such great care of us!

Great value when you think about what you're buying and who you're buying it for

Love this purchase im very satisfied with the tablet will definitely purchased another talet of this brand

Geek squad protection has saved me many times. Great if you use your device all the time.

I received an excellent service and the person was nice

My agent was scott in the brandon store. He was very helpful and clear with directions. I couldn't have asked for an easier or quicker transaction.

my daughter's laptop wasn't working and bc of this protection plan she was able to get a brand new laptop and an upgrade only had to pay for the protection again bc the protection of 2 years was done. Not a bad price to pay to get everything new