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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 825 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-10 of 10 reviews
  • Rated 2 out of 5 stars

    Garmin GPS protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issue with newly purchase Garmin GPS, I also purchased 3 yr protection plan, well if they decide to have you get another device do to the one you purchased was faulty but over the 14 day return, you have to purchase another 3 yr protection, it's a joke ! Geek squad protection is a joke ! Do not recommend

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. I do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We hope you give us another opportunity to better serve you in the future.

  • Rated 2 out of 5 stars

    Dash Camera 4k

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4k camera appeared decent. Dislike the fact that you have to buy a MS driver to view the video. You had to enter a payment info with them. The pervious 1080 Dash camera didn't require it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not happy with Garmin!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased Garmins as they have been so reliable in the past with directions and accuracy. I had to purchase a new one because my previous one died. I am so disappointed in it. The directions are not accurate, they take you the longest route and overall not happy with the updated model.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Insurance has lots of loop holes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When u order this insurance and you have to return your item the insurance doesnt cover the item u just replaced. It does not make sense.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    TOO EXPENSIVE FOR THE FEW TIMES I NEED THEM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DON"T REALLY NEED GEEK SQUAD PROTECTION. BEST BUY CUSTOMER SERVICE IS VERY GOOD AND HAS ALWAYS GIVEN REFUND OR REPLACED THE ITEM FREE OF CHARGE.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    My cam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what to make of this yet to be honest I don't know how it will work

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Would not purchase again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read the fine print seriously if not you will be disappointed.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not transferable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with this as I have tried to send it to my sons email but it never got delivered

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't really like the camera so the squad isn't needed .

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Worthless in Brevard County FL

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost worthless in Brevard County, FLORIDA. Apparently the County GIS department doesn't share address points with Garmin, because they are mostly worthless. Works mostly okay in Orange County, FL. If traveling to Brevard Co, get the latitude and longitude of where you want to go and manually enter them in, and name those places. Do this in advance of your trip. Then you have them in the Previously Found locations.

    No, I would not recommend this to a friend