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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 723 reviews

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94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-16 of 16 reviews
  • Rated 3 out of 5 stars

    Dashcam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great resolution on the camera but the overall operating system is a bit dated. The updating the firmware can also be a hassle at times, the camera wont function the same when it needs updating. The app is buggy at times and start up tends to freeze when powering up sometimes.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No instructio s for use, no receipt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the camera, guy plugged it in, gave me dome-one elses receipt, i bought ins but have no proof of purchase no instructions for use in box..very dissapointed..i am 70 yrs old..they should have been more helpful.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Please consider reviewing my case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope dont need to use it. My current experience with the such Geek Squad overall is pathetic and far from satisfying. My PC is in transit since Nov 3rd when was shipped from California. Over a month after haven't arrived at my location in Thunderbird Store, Phoenix, AZ. Awful.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Cool product

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool product. It is keeping me safe from other drivers

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Debatable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use to always get geek squad protection on everything we bought. I'm started to rethink this policy since last time I was told my warrantied item they didn't have the part for. Seems that that should be up to them to fix not me out of luck. I still think for major purchases it's better to be safe than sorry.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never want something to break however they replaced the item with a gift card when it was unfixable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    gps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't like it was not as i was expecting that is why I had to return it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Also got the geek squad service to go with it. Unfortunately I didn’t use it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    don't know if this worth it was this item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have never had to use my accidental geek squad protection plan. so I have no idea if it is worth it or not

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad worth it?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wasn't what we were told it would be. It doesn't cover some items as we were told.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Neutral

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy an apple product do the apple care! Dealing with geek squad on a return is not the best experience

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Omelet maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The omelet maker works well and use it often. It makes guci komlets in a few minutes, not to hard to clean either.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I haven't had to use the warrenty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't expect to use the extended warranty, so I can't really review it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not had a need to use this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give 3 stars only because the product we purchased (Garmin GPS) hasn't broken and we haven't had a need to use the protection.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    never same route twice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sometimes I renter my address and it will change the way to go. its very inconsistent on its routes.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good accidental protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have use the Geek Squad Protection on other products, bought at Best Buy.

    I would recommend this to a friend