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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 265 reviews

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  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 5.0 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 265 reviews
  • Rated 5 out of 5 stars

    Geeks Rule!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When something is giving you trouble or you need good support who better to ASK then someone from the geek squad to answer you! I don’t buy a product without buying Greek squad insurance from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad protection plan, great value for piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for clumsy people

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Geek Squad Protection Plan provides peace of mind with reliable coverage for accidental damage and hardware issues. The service is convenient and responsive when you need help, but can be pricey compared to self-repair options. Worth it if you want hassle-free support and extended protection beyond the standard warranty.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    protect your stuff

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    Best Buy Employee
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    protect your stuff no matter what. I believe this is for a speaker as a gift for someone who likes to take this outside a lot. Any accidental harm will be covered.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Worth Every Penny

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know when you are going to need additional protection but when you need it I was happy to have purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is excellent. I have purchased several items and have added the warranty. Its brought me peace of mind and when used, uts definitely worth the value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Resourceful, fast, Patient. They do an amazing job.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Worth it every time

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] A definite no brainer for any and every item bought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice price hade to use it to replace my router was no hassle just bring it back and pick up another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed iPhone Battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed my iPhone 13 Pro battery replaced. The technician did an outstanding job. The battery installation was within the time-frame given. The team is very professional & treat you like family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy buy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product for qaulity performance! Happy purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had problems with geek squad they have always been helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    lifesaver

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So worth it to know I won’t have to replace in case of mechanical failure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy all my electronics from Best Buy because of their geek squad suppor

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Awesome

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Goated protection plan. My items are set for the full 2 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL Speaker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service, quality Service!! Willing to help with anything you need!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very informative and sevice was excellet very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan very great to have when purchasing high value items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use this coverage and I hope I never do! It’s great peace of mind though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will always get Accidental Geek Squak Protection!!

    I would recommend this to a friend
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