Customer Ratings & Reviews

Never go without our warranty. Super easy to replace devices when you get a warrantyvthrough best buy. Never have an issue when we need to use our warranty.

This protect is awesome had it on my pro 7 and now on my pro 9. I used my geek squad protect thee times in my pro 7 and my computer came back as it left new and no problems!!!

Haven't used hopefully don't have to but a great back up feature

Geek Squad is always the best. They make sure that they do all they can, and that you are happy when you leave the store.

Its great to know the Geek Squad has our back in case anything happens with the tablet!

Geek squad is always useful to have. Purchase for all electronics.

Have not used themnyet but i am sure they are awesome..

great value for the price. i love that i am safe for the next 2 years

Great item for any age, it’s not slow and has good capacity

I purchased a Microsoft Surface Pro 4 in January 2017 with a Geek Squad Protect and Support Plus plan in Texas. Yesterday, I took the device to Best Buy in Port Richey, FL because the screen constantly vibrated. The Geek Squad technician quickly diagnosed the problem, determined that the item was not repairable, and gave me a gift card for the amount of my original purchase. I would definitely recommend the purchase of a Protect and Support plan. It saved me. I was able to go home with the perfect 2 in 1 laptop with another Protect and Support Plus plan.

This protection gives you peace of mind knowing if something breaks or you need help with your tablet, the geek squad has you covered.

Got a new tablet because my last one broke . Unfortunately did not have insurance. This product makes me feel good to know I have protection

Thankfully have not used it on my new unit yet, however on my tablet that was less than a year old and having a broken screen... the cost was definitely worth having my unit back fixed like new with no added cost.

Very sturdy and great product. My 6 year old loves his tablet!!

Table works fine kid friendly but it’s not something you can drop and it’s okay. Tablet is cracked and had to call to flirt a appointment and got in quickly

Great support! I messed up my set-up and was able to recover with the Geek Squad support in short order.

Bought a Microsoft Surface Pro 9. Screen went out after only a few months. Received full store credit. So, it paid for itself about 10 times over.

I highly recommend getting and extra coverage especially if not sure

We purchased an add 2 yr warranty for the computers. However when we toom wife's 2 ur old computer to be cleaned-we have had NOTHING but problems w the computer. It was dropped-noone told us. Battery damage & replaced BUT was not keeping charged...after 3-4x taking it back..the WHOLE OS was checked & wiped cleaned. Every thing was lost & even the flash drive we purchased was lost. We are not happy w the service that has been provided ti my wife's computer. We are hoping that there is NO OTHER damage to comp & if so we will continue to complain & a new comp will be demanded.

Bought one for a family member. They liked it so much. I tried it. I liked it so much. I bought another