Customer Ratings & Reviews

Best decision I ever made. The installation of my new laptop necesitated calls to the GEEK Squad. Each representative I spoke with was thoroughly knowledgeable and knew exactly what to advise me to do, immediately.

Servicio increíble, agradecida con su servicio siempre.

The agents are super helpful and they were amazing

I was able to have a static drive placed in my wife's laptop, have the latest operating system installed and have her files restored. The plan was about the price had I paid only for the services just mentioned, and it included installing screen protectors on our two new phones. In addition, it covers all of our computing devices in the home for the duration of the coverage. What's not to like?

Great service department. Has saved me a few times. When you own a lot of tech products it's a life saver

Geek Squad is always the best. They make sure that you are happy before you leave the store.

The geek squad agents are awesome. Very intelligent and definately helpfull when you don't quite understand the functions or the capabilities of the products Best Buy sells. I highly recommend investing in the geek squad agents warranties because they have helped me on several occasions. Thank You for your time I really appreciate the opportunity to relay my thoughts and opinion.

I am so excited for this new tablet. My older one was eight years old and very slow. It has more memory and was easy to setup.

I bought the Geek Squad insurance with my Mom's tablet. It gives her comfort knowing she can call or go and speak in person to a tech for anything!

I’ve used the geek squad services in the past. They are great and know what they are doing at least most of the time they do.

Would highly recommend this product. Needed a new laptop for nursing school, this was the perfect option. Super fast,lightweight and wasy to use. Love the quality of the picture amd the touch screen :)

I purchased the 2-year protection since my son is small and most likely he would end up breaking it or something happening to it which was great because I ended up having to use it went in there with no problem had it exchanged the only thing I had to purchase the 2-year protection again which cost another 30 $40 so I'm not sure if that's really a great deal still cuz each time you use it you still have to pay money

I have had 2 incidences where my expensive electronic wasn't working properly. I simply take it in and go to the counter, explain whats happening and have had my broken device switched out for a brand new one. You are given the option of getting the same item or upgrading to a newer one and paying the difference. My advice to you is: Spend the extra $30 on the warranty. It might think its pricey and not want to spend the extra money on top of your pricey purchase, but its worth it!

Was great! Saved me a lot of money when an accident happened.

I love the samsung tablet it works very well with no issues

haven't "used" this service on the device I bought (Galaxy Tab S6). interaction with GS accidental coverage was excellent for a diff. device. they quickly physically verified my broken screen processed my deductible and I had a new device the next day. worth the cost for high end mobile devices susceptible to droppage, $200 deductible (no monthly fee) or $1000+ for a brand new device without the coverage.

Even though I'm Tech Savvy and know the ins and outs of cmputers, I know that there will always be problems that need an expert. And just like buying a car, when does it happen? Right after the warranty so I always take the extended "Geek Squad" Warranty. And it has never failed me yet. They guys know what they are doing and I don't have to worry about hunting around for a "good tech" that doesn't cost an arm an a leg. Because I planned on the price in the beginning. I'm covered. :) Love these guys.

I have purchased several of the Microsoft Surface Pros. There are some things that others have stock, but I'm doing it works great for the drafting. I want to be able to track my surface with exact GPS.

I love this protection that I put it on everything that I buy from Best buy they give me a piece of mind send me a lot of money especially when I buy things for my little one I know that it is protected

I love Geek Squad! I have been purchasing this protection for my electronics for years and have never been disappointed! I am very careful with my devices, so often don't even end up needing this service, but on the occasions I have needed Geek Squad, this protection plan paid for itself (and my repaired/replaced device) over and over again! Definitely recommended!