Customer Ratings & Reviews

Worth it! Bought a tablet for a kindergartener so I got the protection plan "Just in case." We made it four months before I had to take it in. Long story short, the tablet was replaced with a new one thanks to the protection plan. I purchased it for the new tablet as well. Just in case.

The agent was knowledgeable. I got my issue resolved.no hassle & great customer service

Any & All Geek Squad Protection Plans and Services are an added bonus and optional to purchase for a very reasonable price considering their high quality, efficient, and top notch skills/services for any and all damaged and/or equipment & device impairment! And Most Geek Squad Services & Geek Squad Members are on site! Service while you wait!

Once again, Geek Squad never disappoints! When my tablet broke! We sent it in to get repaired, it was not repairable so we got a refund towards a new tablet! Awesome service!

You have to have Geek Squad protection! I have covered all devices I have purchased from here with it. The have always been great at fixing and returning quickly.

I prefer to buy my electronics at best buy because of the ease of receiving quality care when things go wrong. Often you have to really advocate for yourself with the staff almost like they are trained to deny you service but once you get them on board their service is usually great. I had one really hard instance that makes this purchase my last time with best buy if it happens again. This is my third surface from BB. I bought a Surface 4 still going great and got support. Then for my partner I got a new Microsoft Go at best buy, few months later the screen got cracked with a drop. They said they wont replace the screen but the whole computer. We got it replaced but it came back unusably slow. We returned it and the second one came back also unusably slow. No matter how many time we asked them why we could barely run word processor on it they just said it was the computers specs but before we gave it to them it ran better and they should sell computers that cant handle more than one web tab or a word processor. I wont trust their refurbished goods in the future and just hope this isnt an issue again.

So far so good after 2 years and a 10 year old using the tablet. Once had it to the store and the associate was able to fix it by adjusting the setting.

Its totally worth the extra money. I get with each purchase With 2 kids and 7 nieces and nephews it feels good knowing that none of the parents will have a heart attack when one of our kids inevitably breaks something and any of our homes. Plus the replacement aspect is hassle free!

Grandson dropped and cracked screen and it was problem free hassle to replace walked in with damaged one and left out of store with brand new device in box,now that's a great warranty and grandson is happy

I have bought it for now and hope the day I need it, it’s been useful with no hassle and issues

The geek squad answered a hard question I had before I purchased a galaxy s6 lite, a memory card using a exFAT format works when using extremely large files, even when connected to a tv using DEX for videos.

Love it! ❤️ Bought it for Christmas for my wife, I use it so the time though. It's everything we thought it would be an bs then some! Would buy it again, definitely! World change just 1 thing, would not a screen protector! Buying 1 asap!

If you have joint issues in your hands like my mom does I highly recommend in case you drop your device

needed to purchase protection because the gift was for my grandchild and would like to make sure if anything happened to it. it was covered

The Grand Island Nebraska Geek Squard members have been knowledgeable and helpful on using and repairing the low quality products. Buy the insurance as you will need it.

They were super helpful with the broken tablet we had. Explained everything perfectly. Had to get a new tablet and made sure to get the protection again.

Feels good to know that I have some protection for atleast a year. Update: Not gonna take away from geek squad but for the purchase of the device already gave me protection plan for free, i kinda knew that already but my wife wanted to pay the extra for geek squad protection. Guess let yall know about if and when have to use it.

Great tablet for kids can monitor them for safe and secure usage def recommend to the kids only making a review to see if I win that 400 bucks they said if I wrote a review lol

Hope we won’t need but it is a good piece of mind to have.

It was great. My son is 3yrs and he cracked his tablet, we Couldnt turn it on. Since we had the protection plan we got a new tablet. No hassles at all. Easy and we did everything in the store same day.