Customer Ratings & Reviews

I recommend Accidental Damage Plan for any portable device unless you don't mind paying full price to replace it if something happens. You never know, and this is great piece of mind when the unexpected happens.

I've used geek squad many times.. Always satisfied with the service and pricing.. Have had many various Amazon fire tablets.. Always purchased the warranty and the Geek Squad has always been available for help..thanks

truly awesome. My technology never fails because I’m careful, but it is still technology. The Geek Squad service is worth it.

I received excellent customer service and both of the employees who helped me at the till went over and beyond to make sure that I left the store a happy camper!

So far we haven’t needed to use the extended support, or any support for that matter. But based on past experiences it will be nice to have if needed. It’s like an insurance policy you hope to never use but nice if you do.

I like knowing my moms tablet is covered if anything goes wrong.

This is a great product to purchase incase something happens to your Amazon Fire 10. Give me a piece of mind that it will be taken care of.

Amazing service and the best customer service loved

Usually when im using geek squad they help me and fixing when i need

THIS Tv IS AWESOME............ANOTHER HOME RUN FROM SMSUNG.

Love this purchase im very satisfied with the tablet will definitely purchased another talet of this brand

Great to have for small children especially knowing how irresponsible they can be.

I always love getting Geek Squad, especially when having children. It helps a lot when things break, even with cases things break.

It a good protection to have, close to the ending of my service my tablet broke down and it got replaced for the amount to get a new one, great service

I will never buy any electronic over $300 without this protection. I have used it 2x on different laptops. If it can't be fixed they will issue a gift card to replace. Totally worth it!!!

Do NOT regret not buying this coverage... worth it. I buy Geek Squad with anything that is an electronic - anytime I have had a problem - they are fast, efficient and worth it! Coverage is transferable too - handy!

Note that bestbuy new repair policy is to send to microsoft v/s swapping for purchase price which is what they used to do. In my case had battery not holding as long of charge, so took in 1 week before expired. They sent unit out 2 weeks later they replaced with referbished older serial number unit. And that unit had a scratch 3/4" long in display. They sent it out a second time, and that refurbished unit with another s/n came back with battery that was also not holding up as it should. They finally said they would return my purchase price and write this one off as junk return. I then purchased the Surface Pro 9 which I am happy with and took out this Geek warranty again.

I bought this for my granddaughter for Christmas as she is an avid reader. She absolutely loves this and it is so easy for her to read her books!!

I wanted to purchase the warranty just in case. I really doubt that I will ever have to use it.

The agents was a great help finding what i really wanted for college for a good price too, also made sure my purchase was successful and taken care of even when it came from a different store.