Customer Ratings & Reviews

I always get warranties because you just never know.

Great for people and tables on the move recommended

The in-house service is excellent. Had to wait for a very long time to get help on the phone and the man became very irritated with me while helping. This is very different from the past 2 years.

I bought this only so I could have them transfer all my old data from my computer to my new one. Great services but other than that no use for it.

It's a must because with electronics you it's needed

Good serves and timely pick up time as I needed it

Geek Squad was used in house at best buy and i believe it is a good service however not all technicians have same knowledge base so if not getting quick answers, ask for someone who can speak to the problem and solve it without wasting time.

Hopefully I will not have to use the geek squad warranty

Geek squad protection makes owning products stress free.

Bought this as a gift for someone and they love it

Unable to review as I have not needed to use it yet. I dropped my last Fire tablet and had to replace it because I didn't take the Geek Squad protection then, but I did this time.

Very expensive protection plan to have to be without my device for several weeks and they don't do anything beyond manufacturers warranty.

but had on my laptop seem to be okay, although i received my laptop back from repairs due to cracked screen and my speakers weren't as loud as they were when it was sent back to me?

You should definitely buy the insurance it's very helpful but just keep in mind there is possibly going to be a deductible but it will be definitely cheaper than what you paid for the product

usually don't buy computers from bestbuy but microsoft store was closed because of Covid. Hate having to mail products off because "geek squad" is nothing more than a postoffice.

I bought the protection. It was close to half the price for a 2nd tablet. I often 2nd guess these types of protection services. Do it again...probably not.

From past experience they do what they can to resolve any issues. If they can’t solve a problem they can assist in the purchase of a better product

So far I've not had any issue with my product yet. Having a protection plan on a product is smotimes good.

The Geek Squad located at my local Best Buy has always been helpful to me. Sometimes they get backed up and appointments are necessary, but most of the time I am able to walk right up to them and they have helped me.

It's hard to get around buying this replacement insurance. There is no cheap way to fix any problem with an electronic device whether it's damaged or has just quit working past its warranty period.