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Customer Ratings & Reviews

Your price for this item is $124.99
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The comparable value price is $499.99

Customer reviews

Rating 3.9 out of 5 stars with 265 reviews

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77%
would recommend
to a friend

Customers are saying

Customers are positive about the sound quality, ease of use, and bass of the 1000W 5.1-Ch. 3D / Smart Blu-ray Home Theater System, with many praising its impressive audio capabilities and straightforward setup. However, customers are negative about the system's wireless capabilities, citing issues with connectivity and range. Some users also reported problems with the Blu-ray player's performance and the overall volume level. A few concerns were also raised regarding the system's design and software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 265 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice sound and design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great device for listening to any sort of music, and it's a beatiful piece of design that fits perfectly into decoration, Luv it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Rocks the house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to go with my 4k Sony TV. This is the first time that I have owned a surround sound system. I really enjoy the immersed sound when watching movies in 5.1 stereo. It makes the experience really fun. This system is a great system in its price range. I also purchase a Bluetooth receiver for my iPhone and it works great. You would have to go to a higher tier level to get better sound.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good with glitches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as for the price point, it was exactly what I wanted to replace a different home theater system. This one however, I have had minor issues with it since I first hooked it up. It now seems to after almost a month seem to have most of the glitches worked out of the system.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound for a Good Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally purchased a sound bar and was disappointed with the quality. I exchanged it for this system at the same price and was extremely happy with the increased quality and volume compared to the previous sound bar that I had.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound - Easy Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have never ha a problem with any Sony product purchased. This system has awesome sound and was a piece o' cake to set up. Sound completely fills the room. The surround is flawless. Completely satisfied with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    eady to hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound Notice a big difference in sound easy to hook up and control sound. Love how easy the remote works and all the different adjustments of sound. The addition of Netflix button. Great value for the money

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Wireless

    Rated 3 out of 5 stars

    Okay system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound and quality is a great pair with my 4k tv. At time of purchase I read that speakers were wirelss... They are not at all. The cords are also pretty short so hopefully you don't have a large room. My biggest issue is the system tends to freeze and you have to unplug the whole thing and hope it resets. I personally wont buy Sony home systems anymore after this . I'm going to go with Samsung .

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for an earlier model which I loved. This product is even nicer! I love it. I highly recommend this system of you want your television to give you that movie theatre experience.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good System! Good Price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good sound. And at a nice price. Good for those of us who don't want to buy things separately. The only issue that I had was that the Blu-ray player only had one HDMI connections. So it was difficult to hook up to my slightly older TV set that also had only one HDMI connection. I also had Directv and Slingbox hooked up to that TV. I moved the system to the family room which has a much newer TV and it works great. Also, the instructions could be a little clearer and easier. But all in all, I really like it.

    I would recommend this to a friend
  • Cons mentioned:
    Blu-ray player

    Rated 4 out of 5 stars

    Good system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my old Sony system so I wouldn't have wires all around the living room. This system works just fine. Since there wasn't a display model out, I didn't know the player has a sliding top instead of an ejecting platter, so the system is a little hard to load in a confined shelf. It would be best on top of an entertainment center, or on an internal shelf with a lot of clearance.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Wireless

    Rated 4 out of 5 stars

    great sound for the space in living room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product although was disappointed that it was not completely wireless. sounds good for the price and the Bluetooth feature is nice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent system but controls are hard to master

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the system, it is sleek and performs great. The remote is not the most user friendly and the controls on the actual unit are almost impossible to see.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Ok system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Not too impressed with the sound quality. A bit over priced. This was an upgrade from an older Sony model.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    starter surround system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good beginner surround sound. Sub woofer not so good. Works OK until I'm ready to invest in a better sytem

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Good for the price point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality audio and video... Easy set up. Would like more control over room tuning features.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi asdf, thank you for your feedback we are more than happy to forward your comment onto the proper department *Emily*Sonystyle

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Great sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system sounds great and was extremely easy to setup.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor Quality, high price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am about to return my second attempt at this product. It has communication issues between the remote and the unit. It just quits working all of a sudden. Same thing happened with the first unit we had. Going to get a different brand!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been a fan of Sony products because they are easy to set up and they last a long time without any problems.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Koli, Good to know that you are always satisfied with Sony products. Thank you for being a loyal customer, we appreciate it. -Jen Sonystyle

  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I had nothing but issues with this. I had to call Sony product support to reset the blu-ray player.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Surround Sound!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic sound! We purchased this unit on sale and don't regret it at all! Crystal clear.

    I would recommend this to a friend