Customer Ratings & Reviews

refurbished items are scary, however most work fine and it's a good value... hope I do not have to put much money into it... just bought it and added a SSHD 512GB, good deal and works like a champ

Exactly what I needed. The price was great. It's been working 24/7 and no issues with latency or anything. They don't make them like this anymore.

I use this for my vlogging and it works wonders. The only down side is the keyboard sticks and wont read the characters all the time.

I was looking for a nice quality laptop. BestBuy was the first place to look at. I found this one, refurbished. It is an awesome computer. I don't regret the purchase. I want another

Saved a lot of money with this refurbished model, Works great@!

When it wanted to work, it worked great. However, very disappointed in this purchase. I bought as a Christmas present for my daughter and in the first month it started to randomly turn off for no apparent reason. This continued to get worse. Now, six months later, the hard drive has failed and it will cost too much to make sense to repair it. Waste of money and will not be purchasing any computers from Best Buy in the future. I did go to the local store front to try to get it repaired at their in-store Geek Squad and was told I would have to return in three days for an appointment just to drop the computer off, "do paperwork" and get the process of repairing it started. Another waste of time and money. Never again.

Great laptop for running Microsoft office and web browsing. Would buy again.

Even though the computer is somewhat heavy, it functions very well.

This is a great computer for the price! Received my purchase faster then expected. Within 3 days after my order!

little background. I am a PC enthusiast. I love everything about computers and what they can do. I have built every single computer in my house (3 currently). I purchased this laptop for school, and I use some very processor heavy applications that my old laptop just wouldn't handle anymore. So I found this device while looking for desktop level power in a laptop. My only qualification for this device was that there were a lot of discrepancies in the description for this device in particular. First off, there is not a legitimate product identifier. This product could have been a wide variety of HP Zbooks. To be clear for anyone else on the fence about this product, it is an HP Zbook G2. I will go ahead and list every item that my particular zbook came with for clarification to others. processor: Listed as Intel core i7-7700HQ or i7-4800MQ. mine came with Intel core i7-4900MQ. The main differences here is that the one it came with is 5 years old. It is more powerful overall, but used more battery too. The problem is, since they do not provide the model number (15-30543 doesn't point to anything relating to this computer online) RAM: Listed as 8Gb. Came with 8Gb. HDD: Listed as 750gb. Mine came with 1Tb. (a good thing) total USB ports: 4 mine came with 3. (also states they are USB3.0 AND also states it has USB 3.0 type C ports. mine doesn't come with USB type C) Does come with a dedicated GPU, which is great. NVIDIA Quadro K2100M and integrated as well. OS: windows 10 home mine came with windows 10 pro. The only problem I am finding with the device is that the track pad stops working at times randomly. scrolling through a page and it...just stops and is unresponsive for a good 45 seconds then starts working again. Overall, I feel like this laptop will work well. however...had the device came with the processor that was stated this device would have been a Zbook G5 and that was the laptop I was actually interested in purchasing and would have made this so much better of a buy and a 5/5 star. but because of all the misleading information I am not satisfied with this purchase. I hope that anyone who is reading this will be able to make a far more informed decision than I did.

This big boy packs some weight. It is definitely not a laptop you would want to carry around. I only gave it two stars because I could barely get it out of the box due to its excess weight. Opening the box and trying to get the laptop out was as far as I got. I will be returning it simply because of how heavy it is. I have no idea if it operates well or not. It could operate better than any laptop I have had and I would still return it.