Customer Ratings & Reviews

This is a great choice for college students music and video/ picture buffs alike pros it has a 17.3” screen not touch screen cd/dvd r rw cd r rw formats 3 USB ports 1 hdmi input 1 lan/ Ethernet input cons the hinges are very cheaply made mine is not even a year old and has already had to go into service twice the first time it had no power the power port went out completely the second time the backing around the power port cracked and broke off and the hinge on the side of the power port started to separate and the numeric pad the 0 key started to stick but all in all I am very happy with it very very highly recommend to get the adh protection and tech support though the geek squad

Computer good for my purpose which is emails and internet use. Reasonably fast. Light and easy to move around.

I am a writer and this HP computer has everything needed to satisfy my abilities even Grammerly enabling me to turn in perfect articles

This is my first time I had to purchase a laptop, ever. I have been using Dells at work, but needed to provide a personal laptop to replace the Dell. I choose the HP because of the screen size, the specs (memory, processor, etc.), and the name recognition. So far, everything has been working well. It came with Windows 10, and sometimes applications seemed a little slow to start up compared to what I was used to, but after a few days everything started working as I was used to. Best pros: Faster than old machines, and larger hard drive. Yes, most stuff is saved to the cloud, but having the local storage and being able to install software is much better to me. Also screen size, went from a 15.6 to the 17. Reasonably priced- Picked up for about 500 and some change. Cons- Trying to got used to the keyboard- it is a little different than the Dell keyboard. This is remedied by using a plug in one, so not a big issue. More annoying is the inability to charge my iPhone and iPad while plugged into the wall. The Dell was able to handle this, and see no reason why a laptop 4 years newer cannot do the same thing. I wouldn't not buy it for this reason, but do be aware of it.

I'm very critical of the items I buy, but this laptop has great value. The screen is large and clear... and the viewing angles are acceptable, too. I've used it for a week or so now and it boots up from a cold start in less than 10 seconds. Also, the battery is removable; This is a great feature that many laptops no longer have! I love the matte finish, and I haven't had a single software problem yet. It DOES come with a CD/DVD player that I have used in the car for the kids already. Also, it DOES come with Bluetooth. I play music over my Bluetooth sound system with this laptop every morning. Gaming: I've played Skyrim at 55ish fps at low graphics settings (game resolution set to 720p and rendering distance set to medium for a solid experience). And, I've played games using PS NOW and it works amazingly well on this laptop! (hundreds of Playstation 3 and Playstation 4 games that you can stream, including "The Last of Us"!). I'm not sure if it can stream Xbox One games well or not, but that's something that I will try when I get the chance. It isn't a "gaming powerhouse", but it works great for on the go. Actually, it works better than great... but it's not remarkable. But, graphics look better than an XBOX 360 in almost every instance. And, the PS4 games being streamed though PS NOW look INCREDIBLE (and there is zero to very minimal lag with this). If I had an issue with this product it would be the WiFi card (but it's not an issue for me:); It will connect to 2.4 wireless, but not 5.0 (not a big deal for me, but if it is for you, you could always purchase a separate USB wireless dongle). I'm getting 45Mbps download and 7Mbps upload on the WiFi card right now [but, keep in mind, I do have 100Mbps download service]. When I use my Ethernet cord this laptop maintains a consistent 118Mbps!!! Wow! The keyboard is fantastic, one of the best laptop keyboards that I've ever used. But, I wish that it had a back-light. I purchased this laptop new from Best Buy for $470, and it included a printer (HP Envy 4520) for an extra $30; a great deal for a normally $100 printer that can print through wireless (via the internet with no cords, and it has some other cool features too that I won't go into detail about now). This laptop has met all of my expectations... and that is a VERY rare thing for me to be able to say about a purchase. PS, contrary to what other reviewers have said, you can easily upgrade the ram in this machine to 16gb ddr4. :) And, if you are wondering (as I was before I bought this), this laptop comes with a 8x1 stick of ram, not the preferred 4x2 sticks. But, it still works great!

Price was reasonable for this computer and I love the large screen. Handles all my daily tasks and is so must faster than my last computer.

I really didn't realize how big this laptop was until I looked at it next to my kid's MacBook. The big screen is great for a lot of things, but it does make the unit itself more cumbersome. Nothing to complain about - it is the right speed and all for what I bought it for.

this laptop is used to connect to the net outside of the house . i use it to look up how to instructions for repair on mowers cars etc. i also use it to watch news and shows in my my building where i have no electric. when i travel i use it and have had no problems. it is fast enough not to be frustrated waiting on load. i am sure there are faster ones but not using it as an every day pc it is great for a secound.

I really like this laptop, nice large clear crisp screen, good replacement for my previous laptop. The only reason I didn't give it 5 star rating is I don't really like Windows 10, I'm used to the old Windows format and this has no real bearing the laptop it self.

This is a fine laptop - the first laptop i have ever owned. Speedy and quiet. Screen is bright and clear. Keyboard is springy and responsive. I use it exclusively at home so i added a wireless mouse but the touch pad was terrific but if youve never used on it takes getting used to If you are looking for a laptop that travels with you all the time, you may want to consider a laptop with a 13-15 inch screen and one worhout a dvd player. This laptop has some weight to it because of the large screen. I prefer the larger screened laptops because i use it at home only and never carry it around. There were no issues setting it up. Setting it up and connecting to router and printer was easy. It was fully functional 20-30 minutes after opening the box.

This is a great laptop for just basic items. Processes quickly, size of screen is great and very clear picture. I wish the keyboard would light up. That would be helpful. Good for working on programming classes.

The computer is meeting all my work and home (personal) needs. I also watch movies and TV on it. I've been very satisfied - no issues at all. Fast, crisp; everything is working fine. I would add that at first, I bought this computer as a floor model that had been certified by Best Buy, thinking I would save some money. I took that product home, and It was awful. It should NEVER have been out back in the floor for resale. I returned that floor model and got the factory model, after an hour of trying to get the first one to boot up. Lesson: don't buy a floor model (especially a computer) that Best Buy is selling - buy the factory model.

I purchased this laptop because I wanted a larger screen and faster processor than my previous laptop. It is not the top of the line computer, but then again, that's not what I need. As far as the performance, I am very impressed. One thing I must point out is the keyboard doesn't feel very sturdy. It feels like it is not built to last very long. If you are a heavy typer, you may want to keep this in mind. Staying with the theme of the keyboard, I wish this laptop had a backlit keyboard, although I don't recall HP laptops having this feature on any of their laptops. Overall I am pleased with this purchase.

I use this for simple web browsing and logging in to work from home. It has a nice size screen, good specs, and a decent price. Glad I got it.

This is actually the second HP of this model that I purchased. I purchased one earlier in the year and unfortunately it got damaged in the Florida hurricane. I am just as happy with this one. It boots up quickly, has more ram then I need (admittedly I am not a graphic artist or anything but it seems great) the display is great and it is also a nice lean machine. You can’t beat it for about 400 bucks! Big fan of it and will be sticking with HP as long as they keep producing products like this.

My old computer was falling apart and just not fast enough. We like the HP brand and found this one on sale for a great price. It works good for what we need it for.

Great! Quick and doesn’t take you through unnecessary steps. And the price was really good.

Very fortunate to get an HP laptop. Can now watch movies, as well. Does not have some features that others have at about the same price, Does not have color coding on keyboard, or some of the features. No sizable latch to open the laptop without holding upper and lower parts of laptop. Yet, it is good for someone looking to save money.

I love my new computer.HP - 17.3" Laptop - Intel Core i5 - 8GB Memory - 1TB Hard Drive - HP finish in jet black HP - 17.3" Laptop - Intel Core i5 - 8GB Memory - 1TB Hard Drive - HP finish in jet black HP Laptop: This HP notebook is all about getting the perfect combination of design, reliability and great features. Style and productivity while keeping your wallet in mind - that's something to get excited about.

I had my old HP Pavilion DV7 for about 5 1/2 years, it recently died so I spent some time looking at reviews to find a suitable replacement. I settled on this laptop and I'm very happy I did. I see some reviews about the computer being slow out of the box, this was not the case with my computer. Granted, the computer went through a few updates at first which is to be expected but other than that its a great PC. I work on the computer for 7-8 hours a day and look forward to having a suitable replacement.