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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 836 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers love the portability, touch screen, and price of the 2-in-1 11.6" Touch-Screen Laptop. They appreciate its compact size, ease of use, and lightweight design. However, some customers have expressed concerns about its slow performance and limited memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 836 reviews
  • Rated 3 out of 5 stars

    Cursor randomly clicks links

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some reason the mouse pad randomly acts as if I have clicked it. I have to be aware of placement of my cursor at all times. If I leave it on an ad, eventually I will end up going there. I had a small HP before and loved it. Not as happy this time.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop was for my 17 year old niece, and it's very useful friendly and handy too.

    I would recommend this to a friend
  • Pros mentioned:
    Portable, Touch screen

    Rated 5 out of 5 stars

    It's compact and has awesome features!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Fast, dependable, touch screen, and just so cute! Fits perfectly in my bag too!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A lot of computer for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleasantly surprised by the horsepower this little 2-in-1 laptop has. I even use it for work applications (outlook, word, excel) and it manages to keep up nicely.

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 4 out of 5 stars

    Just the right size!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very compact and efficient for online access and basic software usage. Would net recommend for advanced software installs but ideal for the average application installs. I have recommended this purchase for two satisfied customers already.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still not using computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't feel confident enough to start using it. I continue to use my tablet.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great to watch movies and show off my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love watching movies and shows on my phone and iPad but I wanted to watch it on my tv. This was the perfect item to get to stream my phone or iPad screen on the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this mainly for work and it's a gem. I did upgrade the HDD to an SSD which is definitely worth the cost. I've already purchased a second one for an employee.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop. Which they’ve could have it on different colors to choose from.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is easy to use and the 2 in 1 option works well for my needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are not use to a touch screen, it will be a bit of a challenge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this. It's fast reliable and it connects to all my other devices like my TV my Bluetooth speaker and headset my phone. It's just amazing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get a bit warm after 20-30 Min of use, but otherwise great purchase

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great laptop for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a smaller laptop but didn’t want to spend too much. A friend had purchased this model from Best Buy and recommended it. I was able to catch the sale and am so glad I did. It meets all my needs and I love the sleek style.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being able to use it as a laptop or a tablet. Works great

    I would recommend this to a friend
  • Pros mentioned:
    Portable, Touch screen

    Rated 5 out of 5 stars

    nice and small

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the touch screen and the swivel screen very portable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Touch Screen Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my office. Great assistance from staff in helping me choose this laptop. Staff loves it so much I am on way to BB to get a second one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP - 2-in-1 11.6" Touch-Screen Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP Pavilion x360 Convertible 2-in-1 Laptop is 1of the best laptops I have ever owned. Has 8.5 hours of battery life with a 11.6-inch HP convertible laptop. Its 360-degree hinge lets you use it as a tablet for versatile operation, and its Intel Pentium Processor and 4GB of RAM keep programs running smoothly and has a 500GB hard drive for storing photos and documents.

    I would recommend this to a friend
  • Pros mentioned:
    Portable, Price

    Rated 5 out of 5 stars

    Great small laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a great small laptop you can take anywhere and at a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Portable
    Cons mentioned:
    Performance

    Rated 3 out of 5 stars

    Slow slow

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs very slow and freezes a lot. I always have to reboot it in a midst of usage. Perfect size for traveling .

    No, I would not recommend this to a friend