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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5934 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 5,934 reviews
  • Rated 5 out of 5 stars

    Great experience with geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing support and excellent customer service! The Geek Squad team was very professional, quick, and helpful throughout the entire process. Everything was handled smoothly, and I really appreciate their efficiency and friendly attitude.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to understand

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well very easy to use understanding was managed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Caio Gshock watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch is a great product, accurate step counter and a formidable device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dont sleep on this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never failed me so far so i can confidently say to not pass on this protection. Youll thank me later

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OOPS.....Covered!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know when out on the job and a simple OOPS...no worry! Covered by GEEK Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are pretty awesome , it’s a good thing to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have Geek Squad on my device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek Squad and there services. They are always there to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rules !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get this on all my projects from best buy.But especially my watches, no issues.I file claims before it's a simple process and well worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience with the protection plan! My phone and TV broke within the 5 year plan and they fixed / replaced no questions asked. I always get the protection plan at best buy with every purchase due to the positive experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I got geek squad on my device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If i ever have a problem Geek Squad is always there to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grateful, I got it. It help cover watch better then Samsung help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung products

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service definitely will be back And also recommend to friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved my protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to exchange an item I had did all the troubleshooting so thankfully they realized they said everything I did is what they would have done they recommended I exchange it in order to keep my protection plan and not utilize it for something that they knew I already took care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend the company. I got no problem with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't had to use it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know im hard on things especially screens. Last time i bought a watch i didnt get snt protection plans and cracked it the same week. It mad me sad and i didnt have the money to fix it, so this go around i did this plan and know i wont have any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely cneeded Incase something happens to my product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy the geek squad protection If they cannot fix it.They'll give you a store card to purchase a similar item. Totally worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing watch. Wish it track more during sleep cycle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great and they were able to handle everything I needed from them

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    very nice

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice and comfortable for all seasons especially march

    I would recommend this to a friend