Customer Ratings & Reviews

I lost my charger and left it uncharged for like 4 months. Bought a replacement charger from Amazon. It hasn’t worked right since. Went to YouTube and got it to sync and turn on etc… current it will not charge past 40%. My suggestion is to never keep it uncharged as long as I did and don’t lose the charger. I bought Geek Squad so I’ll get it fixed or replaced.

Havent had to use it yet for my portable charger but its there if I need it

Worth the $$!! Got it for my kid, but I ended up breaking the product. Took it to Best Buy and the geek squad was professional and efficient. Highly recommend

Definitely recommend on things that you buy there not because they are bad but sometimes we just don’t like how they work and they’re very good about taking things back

Geek squad is great. Ibused it in the past not with this purchase

Love my galaxy 5g pro watch. Staff was very helpful when I had a problem with my previous watch. They were very helpful with my exchange

I haven't had to use this yet. But it's a comfort to know it's protecting my purchase

Shipping was quick and well packaged inside. It was a bit difficult to unwrap which means it was wrapped excellent!

Geek squad warranty is worth it for items that lack durability (mobile devices and headsets).

I purchased this open-box Samsung Galaxy Watch7 and it looks and works like new. I also purchased the service plan for piece of mind.

They fixed my watch the same day i went in. Replaced it entirely

Only needed it twice over the many years and buy, but the peace of mind it gives is great. The two times I had an issue the exchange process was so easy!

This is the greatest purchase I always make. It has helped me out when my tech eventually fails.

I had an excellent experience with the delivery service. The package arrived on time and in perfect condition. The tracking updates were accurate, and the delivery person was professional and courteous. I was impressed with how fast and efficient the entire process was, and I will definitely use this service again in the future. Highly recommended for anyone looking for reliable and timely delivery!

Enjoy knowing that the Geek Squad is in my corner!!

Good Choice product. Made no mistake. The product is living up to its description. Will recommend any day.

For my expensive item I purchase, said insurance to be safe.

Great service for people who have no time to setup new technology

always get this warranty and i have not had any issues this far

always get this warranty and i have not had any issues this far