Customer Ratings & Reviews

Haven't had to use yet but glad its offered since there have been issues with HDMI ports and etc with the xbox's.

Geek squad is definitely a go to if you aren't very tech savvy, the whole process is so much easier with they're assistance.

Good add on. Gives you a peace of mind that is much needed these days. No worry worry about the install and spend an entire day on it

Gives u ease of mind if anything happens to ur stuff. Very easy and quick to get it fix.

The protection plan is great I’ve never had a better protection plan for my items before

This warranty is wonderful. If there’s any damage no matter the situation I can always have it replaced. Which is comforting to know since little glitches do tend to happen when mass producing new systems.

I'm a big fan of the console version of the game Neverwinter which I used to play on the original Xbox One. Unfortunately, the game ran less than optimal on the previous system, even long before the next generation of systems had been released. Now since upgrading to the Series S, I have been able to play lag free and with fastwr load times. I look forward to upgrading to the Series X as more games I want to comw out.

Geek squad is an excellent choice. In the past they have always taken care of any problems, or replacing. The cost for geek squad is nothing compared to having problems, or if something breaks.

I love it! Work fast with customers. Patient with customers a Pleasure to be around. They will also broke down the problem for better understanding.

Best buys warranties are better than many others because they also include accident protection, always remember if you are getting a big ticket item and you have the choice of where to get it from, make sure to remember this caveat. Not all places protect accidents like drops and so forth. Many people believe they have that protection until something goes wrong. Then they find out that their "warranty" was worthless in that case. I used this warranty for a razer blade pro that after tax came out to almost 5k. Took it in to best buy, no problems whatsoever. It was well worth the purchase.

Geek squad is amazing! I knew that i could've gotten the protection plan somewhere else forba less price, but I chose best buy to get my son's xbox from I've never had a bad experience with them..

Simlply Covered if you’re buying an expensive item, the extra money is worth protection.

Love geek squad, bestbuy support, back room (guardians!), and all bestbuy support! You guys kill the stress and worry.

I’m really happy to have the option to use Geek Squad if I need to. They have Tammy great reviews and I’ve heard awesome things about them.

always nice to have peace of mind that if something goes wrong i’ll have a way to get it sorted out. i always will get the extra protection plan on any “bigger” purchases.

The two geek squad protection plan gives me ease of mind when gaming. If anything ever happens you just call the number and they will send an expert out to diagnose and fix your problem. It's a must have for true gamers.

Best service I have ever received. Manager on floor was friendly and knew a lot about the products I was requesting. Actually bought the product he recommended and I’m so happy with the item.

They are so helpful when returning products for repair or replacemnt

Absolutely Love This Optional Purchase Is An Absolute Must Have.

I always buy the protection when I buy anything at Best Buy. It’s one of the major selling points. Geek squad is always easy to deal with and fixes the problem or replaces it.