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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1805 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,805 reviews
  • Rated 5 out of 5 stars

    2 years warranty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2-Year Accidental Geek Squad Protection is absolutely worth it for peace of mind. Accidents happen, and having this coverage makes the process stress-free and simple. Whether it’s drops, spills, or unexpected damage, the protection gives confidence that you’re covered beyond the standard warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony alpha a6700

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony a6700 delivers excellent hybrid performance with sharp 26 MP stills, AI-powered autofocus, and impressive 4K video features in a compact body. Battery life and stabilization are solid, and subject tracking is top-tier. Some users note occasional overheating during long 4K sessions and modest burst speeds, but it’s a standout APS-C choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    canon camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been fortunate that I have not needed to utilize the Geek Squad services. That reflects highly on canon products. IMPO, canon products are outstanding. I would also like to add should I ever need to need I am certain the Geek Squad would step up and help me if needed. Thank-you Best Buy for always being there for me!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a must 4 Electronics that leave the house!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently got 60% sensor damage on a camera I bought less than 10 months ago. Geek Squad protection made the return for credit easy and worth the spend vs the cost of getting it repaired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guarantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like to buy guarantees on my items because I want to make sure I can return my item in case that I dropped or somebody stole it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s actually a pretty decent and good insurance I’m not going to lie so I do recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great entry level camera. Battery life is good and there are too many features to mention

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Begginer Camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my camera. It was my beginner camera and I am so glad to have chose this camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacation and insurance great idea

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good idea to buy insurance for your products, especially if you want to keep them for a long time or go on vacation with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As suggested and recommended by the staff who sold my the Nikkon and considered it a very good choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its always good to to have it, and it’s affordable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It always good to have some plan to protect your electronics for accidents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera protection plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a new sony camera and I love it so I had to protect it against accodental damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my camera it was just want I needed. It definitely upped my gamw

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed it for this device yet, but always had good experience in the past

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t have to use this but it is nice to know it is there if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, an extended warranty seemed like a great idea.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your camera.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan for a great camera and have a piece of mine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome program to have your expensive items insured.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I worked for Best Buy during college, so this is a biased review even though it has been more than a decade… I greatly appreciate the Geek Squad. Because they’re not salesmen, they genuinely do try to help everyone as best they can. My recent experience with Geek squad, as a wedding photographer, my primary camera started acting up 2 days before a wedding. If I had to send it in to canon and let them work on it- I wouldn’t have had it back in time to shoot the wedding and would’ve had a major challenge on my hands to rent a camera in time- it just wouldn’t have been possible. As I the geek squad guy told me they would have to send the camera off for repairs, my heart sank. I explained that I really needed a camera to work otherwise I was going to be royally screwed. In order to save my rear end, the Geek Squad guy returned my camera, and I was able to buy the same camera to replace the original and repurchase the Geek Squad protection. I have ALWAYS loved that about Best Buy- replacement plans and service plans are VERY WORTH IT for expensive electronics! Not so much TVs - because generally if the TV works fine out of the box, the product will outlast any protection plan that you buy, but iPads, cameras, computers- I wouldn’t recommend purchasing those without the plan(s). Thanks Geek Squad for covering my hind-parts!

    I would recommend this to a friend