Customer Ratings & Reviews

I had bought a Nikon 750 camera and loved it up to the day I accidentally dropped it while it was in an unzipped camera backpack. That was a very sad day. I took the camera to BestBuy Geek Squad and it was sent it immediately. The only catch is that you need to call the store to schedule an appointment. It was gone for 2 weeks when I was contacted and notified that it was not repairable. My only complaint was that I was given an email from Geek Squad to provide more information to the repair person before the repair could be made. I had called the provided number and got the run around for about 2 hours. Finally, I was put in contact with the repair company and they gave me the details. From there, it was easy. I stopped by the Best Buy store, got my initial purchase amount refunded and then was able to purchase a new camera. Thank you Best Buy.

I know that reviews tell you not to buy warranties but when purchasing such an expensive item you can afford to pay a little extra, jic….

Geek Squad Protection covers accidental damage, repairs, and more — totally worth it for expensive camera gear. Fast service and hassle-free claims make it a smart add-on.

Amazing camera body in perfect condition since it’s brand new but has been great ever since

(Insurance plan for a high-end mirrorless camera) This insurance plan has a great upside for photographers who will be outside and in the elements. Fair warning though, while the staff and service from Best Buy is impeccable, the actual sub-contractor who does repairs can be spotty. I brought in my camera to specifically get only a basic wet-sensor cleaning done and after two weeks I received the camera back with dust still on the sensor and the entire camera memory erased. With higher end-cameras where the user can customize settings and download applications, the contractor's consistent use of a factory reset can lead to hours of tedious work to reset the camera as desired. The staff at Best Buy however were more than helpful in rectifying the issue and ensuring they receive top marks for customer satisfaction.

Gotta love the Geek Squad! I’m always confident having my camera out and about while having geek squad in my corner if anything were to happen. They’re reliable and a great asset to this purchase! Never disappointed in Geek Squad and would recommend using them!

No background in photography, but was easy to learn on and nice that it’s easy to transfer to my phone with Bluetooth. A bit bulkier than expected though

Honestly I’m glad they offered it becuase in a long run it is worth it plus they know what there doing id hate to not get it and then when I need it I can’t have it

I was looking for this camera. Bestbuy not only had it but for a better price.

As a new photographer, I almost didn't get the 4 year accidental protection but the employee I spoke did a good job of convincing me. I've had my Nikon D3500 for 2 years so far, I haven't needed the warranty yet but I know if I do, I am protected.

Really excellent product, I loved it, thank you sony

I purchase a new Canon DLSR Camera and wanted to make sure it had some coverage. 2 Year Accidental Geek Squad Protection should take care of that. One less worry I have.

If you need to return, get it fixed or need help. Geek Squad is for you.

So grateful I got it! My camera will be clean and fixed or they’ll give me a brand new one! So worth it!

Glad to have the peace of mind knowing my product is covered.

This is a great accidental care and protection extended program!!! The Geek Squad are the best team!!

Never have had any issues with geek squad. Always helpful and answer all of my questions.

[Employee of bestbuy] Geeek squaad never lets me down. Amazing service always

its Awesome I purchased it with my Camera and not its insured for 2 years.

What can you say, it's a great extra protection plan