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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2908 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 2,908 reviews
  • Rated 4 out of 5 stars

    Trusted protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added 2 year geek squad protection to my Switch 2 because though it’s a bit pricier than competitors for similar protection, I figured the ability to easily bring it into Best Buy for service is worth the extra money. Hoping the service and coverage is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great safety net

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it yet but is a great relief and reassurance to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-year accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend getting this if you’re purchasing an electronic item for a child.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year accidental geek squad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This team is very efficient and responsive with their service. Fully recommendated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service Is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection is always a great buy in my opinion. If you have an issue they either replace the item if they have it in stock, or they refund you the money to buy a suitable replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my switch. I feel protected if anything goes wrong with my device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have extra protection for EVERYTHING that can happen to your product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable coverage for my items.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had to use it but it gave me peace of mind. If it ever broke or had a malfunction, I knew that Geek Squad will most definitely fix or replace it for me as they have done that in the past for me before. I will buy it every time even if I don’t use it just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Protection Overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are always happy with the cost and quality of the geek squad protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heres to hoping

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully, i wont need it but glad to have it! Recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the standard protection services received elsewhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reviewing this again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has saved my bacon a few times and am always glad to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always responsive and guaranteed replacement immediately

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accident

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im glad to have been offered this because accidents do happen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent wouldn’t not buy without the protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thank god for the warranty from best buy i will always buy my appliances from here and my electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    super buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent option to keep the item secured, happy to have this option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is helpful and I am always grateful for their support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covered Care

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope to never use but in using in past. I know I am covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy kid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    8 year old Daughter loved her Santa gift. She has used it for two years now and we’ve had no problems. Very happy.

    I would recommend this to a friend
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