Customer Ratings & Reviews

Great service program, have used it a couple of times in the past and never had any issues! They are very knowledgeable about the service provided. If the insured item is no longer available, they give you credit for the value amount! In most cases you get a newer version!

I've always purchased the Geek Squad Protection Plan for any and all of my products in which I buy from Best Buy. In the long run you will save money if your product has to be replaced if you spill something on it or accidentally, drop your purchased items and break it. You can have your merchandise replaced without paying anything. My 2-Year Protection Plan has definitely saved me money in the long run. Think twice before, walking out the store without FIRST purchasing your 2-Year Protection Plan. Take it from me its worth having.

It's a good plan and great to know that if something happens to my gaming system I'm covered.

Just in case we need it we bought this for my daughter’s switch

Good service I will highly be buying something else here

This is probably the best thing Best Buy could ever have!

We always get our electronics from best buy. They have the best warranty for electronics we have yet to find. Most warranties will not cover accidentals on items such as screen cracks or drops and water damage ect. Best buys warranty does. We haven't had to use the service were normally pretty good with our electronics but were very worried getting the new Nintendo Switch as all new systems can have flaws and issues. It will be much easier working with Best Buy if something goes wrong than with Nintendo after seeing others issues with dealing with Nintendo. Not only do they usually carry anything electronic that we want but they will price match competition as well. And you get points to redeem for gift certificates. Stack those with credit card incentives weather using best buy or your choice of others. You could get a good amount back. If your going to spend the money anyways might as well get points on the purchases and protect the items with good warranty.

I love using the services of the geek squad so this is a must have!!!

I brought this item from Best buy and it was a great buy

Whatever you need check out lakeworths autotechs. Super fun guys

Geek squad had the best customer service ever!!! Their staff was so respectful and helpful they helped me and my father get a brand new tv at a good price!

I love ❤️ my nintendo switch oled. No damage brand new works great

Excelente service! I’m so glad I decided to purchase this insurance for my son’s Nintendo switch! Unfortunately my son used a different charger instead of the original one. Well the system got damaged but Geek Squad took care of it!

One of the biggest reasons I buy at Best Buy is the replacement plan. This is especially prudent if you're buying your child their first Nintendo Switch. :) I can't imagine what I'd feel if this thing broke and I was on the hook to fix it without any help from Best Buy. I will continue to buy at Best Buy as long as they keep offering their 2 year accidental geek squad protection plans. It gives me amazing piece of mind on tech which tends to be expensive.

If you have kids, I definitely recommend the warranty. While I was checking out, I was hesitant, but the person behind the checkout informed me that it covers controllers too and we have already had a few occasions where controllers have gone flying while we have been playing games on the Switch.

Really fun to play with the family, we’ve played a ton of classics and just a lot of Mario kart. The display has more color than the older Nintendo switch and feels a lot smoother in terms of frame rate. With that being said 10/10 I absolutely recommend this for anyone wanting a different experience to spend with family

Bought a 2 year protector plan for my son’s Nintendo Switch. 4 months prior to the warranty expiring, the Switch had minor technical issues. While it was still operational, it started making strange noises. Made an appointment with Geek Squad. They didn’t even bother doing diagnostic testing. They just replaced it with a brand new system! Best warranty EVER!

The 2-year accidental Geek Squad protection plan is music to your wallet if you (or various family members) go through earbuds more often than the car gets washed! The earbuds we prefer cost between $20 and $30. With regular (daily!) use, those delicate wires just give out within 8 months to a year. With the Geek Squad protection plan, you just take the dead ones back to the store and exchange them for new ones--that's sooo much better than paying another $20 - $30 when you have several family members to buy for. Yes, we could buy cheaper 'buds, but the sound quality just isn't the same--especially for the audiophiles in the household. I don't buy protection for my personal pair because I just don't use them often enough (I've had the same pair for over 2 years), but for the rest of the family, it's a no-brainer.

Haven’t had to use this, but I rest easy knowing it is always there if I do.

So happy to have this extra support! I feel extra secure that issues will be resolved when I need to use this.