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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2867 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 2,867 reviews
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it I will never not have geek Squad when I buy items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift for my son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game was a gift to my son for his birthday and the protection plan was a great addition to make sure he can enjoy it for years to come!!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Love the Geek Squad for the price.

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for protecting such an expensive product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the extra money! Main reason I bought from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value! Protects my device for any damage etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind for extra coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had a need to use the extra service yet. But it is good to have peace of mind because the game console is used by kids who may not be very careful with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There warranty is top noch never had a problem using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to feel good that I’d if something happens to the system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always add geek squad serivice to all my product they are super helpful and friend and time I’ve ever needed assistance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend the insurance. I am gladly that I purchase it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use the service yet but it’s nice comfort to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty experience I had with geeksquad. Best Buy has made a good investment with working with geeksquad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta have geek squad protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta have the geek squad protection to protect my kids electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A no brainer if you have kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy charges nearly the same as Gamestop for a protection plan. The big difference is that Best Buy is selling an accident protection plan, while nearly everyone else is selling an extended warranty. An accident protection plan covers mishaps, where an extended warranty covers issues with workmanship that you somehow didn't notice during the manufacturer warranty period. I have kids, so I know which of those two is most likely to be an issue. Even if something did go unnoticed, it would be easy for an extended warranty to blame it on the scuff marks I sure these portable systems are going to receive in my kids hands. After all, even though my kids have miraculously not dropped theirs yet, I see adults drop and break cell phones all the time. If you're buying electronics for kids to use, this is your best bet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gave us peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a protection plan for my grandson’s new Switch and this fit the bill. Gave us peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers the screen, and controllers. I found the price reasonable and the coverage time well worth the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every dollar! less to worry about

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    helped me with my return to get a replacement fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Each visit i have had with Geek Squad has been great. Very knowledgeable and quick responses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always purchased the Geek Squad Protection Plan for any and all of my products in which I buy from Best Buy. In the long run you will save money if your product has to be replaced if you spill something on it or accidentally, drop your purchased items and break it. You can have your merchandise replaced without paying anything. My 2-Year Protection Plan has definitely saved me money in the long run. Think twice before, walking out the store without FIRST purchasing your 2-Year Protection Plan. Take it from me its worth having.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Phephe. Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 4 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not yet used it, but we always have to secure the games for the little ones in the house.

    I would recommend this to a friend
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