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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2921 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 2,921 reviews
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad protection. Very well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have for those unsure future on expensive electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect your investments it’s worth the peace of mind !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    headphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very good deal big discount price. Sound good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad at the Conroe location are wonderful!! They are very professional and always a wonderful help. They don’t expect you to know technology.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Protection plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m Best Buy offers a protection plan but I wish it covered 3 years (which is available online from Amazon). The Amazon price for the Nintendo bundle and their 3 year protection plan were both cheaper! But I prefer purchasing electronics from a local (brick and mortar) store where I can easily go for repairs-it’s much more convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont sleep on this. I put this on everything that i can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a better option for than all the other stores which has protection plans for less than two years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy warranty has never been a bad idea, Things happen everyone has a bad day and if an electric brakes it’s never a fun day, having this warranty helps me worry a little less knowing that if something happens I can get it fixed no matter what

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strongly Recomment Geek Squad Protection Plans!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I strongly reccomend always getting Geek Squad protection. We work hard fornthe money we spend on these products for ourselves or gifts and a little extra can go a long way. I accidentally set my laptop too close to a candle once and it started melting the lid. I thought for sure that mistake would not be covered but absolutely not. Geek squad did there best to repair but ended up replacing it with a full value store credit card so i can buy another. That experience has made me a loyal best buy customer on any pricey purchases because how random was that accident? I am so responsible but you cant plan for things like that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy and Chick fa la just have customer service figured out. Thank you for that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service as always, no problems at all. Fixed the problem with no hassle or hang ups.. would definitely recommend getting the geek squad for other purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Geek squad always come thru in the clutch. Any issue, they resolve it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful, and added protection for my purchased items.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used this, but if i do need it, I'm sure this will come on handy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The warranty really is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These warranties have saved me so many times that I never buy anything without one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, is a must for any device you may own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for new hardware.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generally I don't bother with protection plans, but when it comes to newly released consoles and other hardware that may have unforeseen issues, I like the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You NEED Geek Squad for every device you purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is incredible! I had never purchased it prior to my children breaking 4 Nintendo Switches. I finally realized how stupid I had been to not use this service! I could have saved myself SO much money! Since my last Nintendo switch purchase I have brought it into geek squad once so far, and they were amazing! There was an issue with my sons switch’s headphone jack, they took care of it so quickly and were so knowledgeable! I will never purchase another product again without getting Geek Swuad protection, it’s a no brainer! It will literally save you hundreds (thousands in my case had I gotten it on my first Nintendo switch purchase) of dollars and give you peace of mind that you and your devices are in good hands! And I’d also like to mention how nice, kind and professional the Geek Squad team is!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service! I enjoy shopping at this location.

    I would recommend this to a friend
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