Customer Ratings & Reviews

These warranties have saved me so many times that I never buy anything without one.

Great service as always, no problems at all. Fixed the problem with no hassle or hang ups.. would definitely recommend getting the geek squad for other purchases

The Best Buy warranty has never been a bad idea, Things happen everyone has a bad day and if an electric brakes it’s never a fun day, having this warranty helps me worry a little less knowing that if something happens I can get it fixed no matter what

Really like the Zelda edition. Controllers have designs on it. If you’re a fan this is a must have!

Great customer service! I enjoy shopping at this location.

This is our first time getting geek squad protection. When we need to use it I’ll update.

It is important to have warranty because you never know what might happen.

Generally I don't bother with protection plans, but when it comes to newly released consoles and other hardware that may have unforeseen issues, I like the peace of mind.

I strongly reccomend always getting Geek Squad protection. We work hard fornthe money we spend on these products for ourselves or gifts and a little extra can go a long way. I accidentally set my laptop too close to a candle once and it started melting the lid. I thought for sure that mistake would not be covered but absolutely not. Geek squad did there best to repair but ended up replacing it with a full value store credit card so i can buy another. That experience has made me a loyal best buy customer on any pricey purchases because how random was that accident? I am so responsible but you cant plan for things like that.

Easy peasy. Makes me feel better that I have this in case something happens

These guys are the best ,they give honest advice and recommendation.

Love the coverage geek squad has given me. My tv broke a few yesrs back and i was still under the geek squad warranty and they were able to replace it after coming out and not being able to fix it.

I am usually really happy with Geek Squad protection on most all the tech that I've bought at Best Buy. This time having coverage for my son's Nintendo Switch, I am severely disappointed. His Nintendo Switch was a few weeks old when the LCD screen went out due to a factory defect. The Switch was shipped out of state to where the units are worked on through Nintendo certified technicians, and it took a total of two to three weeks for the unit to get back to the store. They found the Switch was defective due to factory defect, and instead of Best Buy having a policy to just replace the Switch with a new one because of a factory defect, Best Buy's policy basically states, you get a "like new" refurbished unit (close to cost). You have to have two or three refurbished units break on you before they will give you a brand new one. Regardless that I spent $300 for a brand new Nintendo Switch, I do not get to have a new Switch for my son. Be warned if you choose to have Black Tie coverage for your Nintendo. I am now in the process of waiting another possible two weeks on receiving either a second used unit, or fixing the same used one to replace the brand new one I bought nine months ago.

I always buy the protection plan. Best buys protection plan has proven worth the money 99% of the time and i would never suggest otherwise.

never purchase anything without a warranty no hassles easy to return if a problem arises

The geek squad warranty is totally worth it. It isnt a third party warranty which is unique in the industry.

Yo need to protect your system for accidents and for that you need to buy this

Switch 2 messed up and was able to get it replaced very quickly

Hopefully it covers what the customer service says. Just waiting to see.

Mainly purchased for peace of mind. Good coverage.