Customer Ratings & Reviews

This a must for any gaming console. Especially for a launch console. Better safe than sorry. Also, if you can't live without your console for a day or so, this is a must.

I don’t believe in most aftermarket warranties. But Geek Squad warranties are the real deal. I always purchase one with laptop purchases because it’s hassle free and they don’t quibble about replacing or repairing a laptop with that warranty. I have not had to use it on my son’s college laptop, but the peace of mind of anything goes wrong is good to have.

I bought my computer with one year warranty accidental damage. I wanted to change it I couldn’t but they fixed it.

The Geek Squad explained all of the available services to me for my devices and encourage me to call them anytime I need assistance. They even took my old Laptop and disposed of it properly. The other company failed me and had lost my Laptop. I was angry. Finally when they found it I brought it to the Geek Squad and they took great care of me professionally,

Love Geek squad. They have always treated me extremely well. They might not be perfect but overall they’ve been perfect enough for me to forget any small imperfect moments. Nobodies perfect but I feel confident and secure with there services.

Thankfully i haven't needed them yet. But it is nice knowing they are there if i do.

have not had to use it, but I am happy that if an accident occurs Geek Squad has you covered.

Thanks for the protection. I haven't used it yet but im glad to know it's there!!

I have always loved geek squad services for several years. This is why I just keep purchasing it there quick in resolving issues. I don’t feel judged when I need something fixed or replaced or repaired. They always do it with helpful advice, and I’ve never had an issue. They haven’t been able to solve.

Great service to have. Hoping that I do not need to use it but 4 years is a long time in an active household.

I will never buy anything over $200 from Best Buy without also purchasing the geek squad warranty. It’s just not worth it to invest in some thing and not have the peace of mind to know that if you’re crazy son decides to throw a football at your laptop or vacuums up his bag of marbles, this geek squad warranty will cover everything. So glad that I got this because I have crazy kids... Who may or may not like to vacuum up marbles.

Haven’t had to use it yet. But I’m sure it’ll be a good experience.

In the past my laptop was damaged and there was nothing I could do. I knew that I needed to add geek squad protection this time. They have great customer service and someone is always able to give me an answer I am looking for in order to solve my solution.

We haven’t needed any service calls with our new laptop, but I have been very happy with their service in the past. Very pleasant and helpful workers.

Geek squad helped me with purchase return recommendation.

Used the warranty on an issue with my son's chromebook. It has a tiny dent on the top cover pressing down on components causing the screen to have vertical colored lines. I explained the issue to GeekSquad, and they submitted the ticket and provided a mail-in box. It took just over a week on return of the unit and it works just fine. Nice to have when it is being taking to school my a 6th grader every day!

Worth the money, they are always helpful when I have questions. Also, the accident forgiveness and all possible solutions they offer is worth the money. It is 100% a good idea to get protection on items because you never know when something is going to break or crap out.

Affordable for the protection. Covers most issues that could arise.

To be honest I’ve always gotten their protection and probably continue no hassles

Peace of mind for laptop computer. This is the second protection plan i used.