Customer Ratings & Reviews

The Geek Squad individuals are my go-to heroes of all things digital. I have not been privileged to be born into this digital world. I am always on the edge of learning anew. I rely on the Geek Squad to get me through this.

EVERY THING TOTAL TECH GEEK SQUAD does in my home is awesome. They have installed my new TV 8K SAMSUNG in my bedroom. They do such an amazing job if I was rich I would Tip each GEEK TECH $100 per person. They are that great.

I purchased this service for install of my cameras and if anything would happen they could help. I used it once since installation. They were good at what they did to get my cameras working again.

It's worth the money if you use your product everyday. I used geek squad for my headphones and they replaced it with same product or give you credit towards a new product. I use geek squad for all my purchases.

I purchased the extended warranty, I don't usually do this. I am sure glad I did. The new Netgear Router was only a week old and it was struck by lighting. I brought it in exchanged it for a new one. Worth its weight in Gold.

Purchased this Geek Squad extended warranty when I bought a new product new to the market and was not sure of the quality or durability in everyday use. The warranty gave me piece of mind after my expensive purchase.

Geek squad plans are what sets Best Buy apart from any other retailer. Its the truest for of peace of mind you can purchase from anyone. It why ive been a customer of theirs since i was a teenager.

Always worth to purchase because you never know what will happen to your product. Something was wrong with our ring doorbell (external). Screws wouldn’t unscrew but luckily with the insurance best buy replace ours with a new one!

2-Year Geek Squad Product Replacement. I normally don't buy replacement plans. But this one is true if something goes wrong within the time either repair it or exchange it. Security of mine that you don't waste your money

I HAVE PURCHASED THE GEEK SQUAD 2 YEAR PRODUCT REPLACEMENT IN THE PAST WHEN I PURCHASED FOR MY FIRST COMPUTER. I WAS VERY SATISFIED WITH THEIR SERVICE. I WOULD HIGHLY RECOMMEND THIS PURCHASE FOR ANYONE. THEY COMPLETELY DID THE JOB.

These warranties are awesome if you ever have a problem. Best Buy does an outstanding job of honoring their product replacement program and has never given me hassle if there was n issue.

I have bought this product a few times and there has only been one time I had to take something back due to issues on a tablet months later and was able to get a new tablet with no hassel.I would definitely get this exsteaned warranty.

I know some folks "don't believe in extended warranties," but the replacement plan is almost a no brainier for headphones. The fact that it covers normal wear and tear is good enough for me. I've already replaced two sets of headphones!

Well, I got this along with my new Echo Show 8... that replaced my Echo Spot. Got onsale with the return price of the Echo Spot due to having the 2Year Warranty, so it was worth it. Therefore, I got it again for this Echo Show 8.

Always better to have accidental protection plans and. Or need them. The one time you need it and don’t have it makes it worth it. What’s nice is the replacement of a similar item of yours is discontinued. Awesome price.

If you want peace of mind with your purchase, then make sure you add the protection of Geek Squad! They know what they are doing, and it’s a great addition to the line of products.

Highly recommend the Geek Squad services, price is fair, service is the best, any issues come up and they take it from there, you get great workmanship or a replacement of same value, what's not to love about that.

Awesome, Awesome, Awesome. Geek Squad Protection is probably one of the best protection plans you can get, it has served me & my family well over the years. doesn't hurt to have it, it helps greatly

The Geek Squad Product Protection Plan is great! You never know when you'll need it or if Geek Squad will be needed to repair/fix any issue. I always get the plans for my purchases as extra protection.

I like this warranty company because I needed my tablet fix and they fixed it. They listened to words and fixed my tablet within days and shipped it back to me fast. I am very happy and satisfied with the outcome.