Customer Ratings & Reviews

Always good to have. It's cheaper to buy when you buy the phone. The same day. Haven't had to use it. I haven't had to use it but they told me a covers everything. For the price it's worth it.

I really recommend BEST BUY and Geek SQUAD. My experience has been awesome

NEVER GO WITHOUT GEEK SQUAD - I cannot count the number of times Geek Squad protection has saved us!!! Well worth it!

I purchesed this protection plan for my cell phone. Havent had to use it yet. Does have a deductible and small montly payments oe you can just pay for the plan up front.

Where would I be should something happens to the phone! Mistakes will come and go and extending some repair service was the least that I could do for myself to insure the smartphone!

New cell phones often have quirks that the Best Buy professionals are very adept at assisting and instructing new owners in their functionality. I count on them to fix anything when it breaks.

Absolutely love this great sound and quality very clear and lots of bass I even wish that I could get it to go louder but sounds very good.

Glad I bought it because my phone has broken on me and I didn't have to pay for price for another one

I purchase Geek Squad service for all of my purchases from Best Buy. Fortunately I haven't had to use it very often but when I did they were outstanding and took care of me promptly! Highly recommend!

Great to have i never had to use. It nice have it. Peace of mind not to worry

Good service. The “deductible” that you have to pay when you make a claim is a bit pricey but is better that than paying the entire thing

I always get the geek squad protection is the best value around.

It is a great plan for the price. All others can be a twice as much. I'm not to happy with the $200. Better than a $1000 for a new phone.

I've had to use this at times and I'm always so glad I got it and they are great about fixing it or replacing it

Good. Useful only bad thing is you 0ay 200 for it and if you use it then you pay close to another 200 to use it but i guess its better then paying a 1000 or more.

We asked all kinds of questions when deciding whether to add this to our purchase or not. Tim (AT&T specialist) explained everything in detail and answered all of our questions.

The service is great and the panic saves are calming when the kids break things, that i would not damage for years, in a matter of weeks

Well worth the price. They are always helpful when I come into the store. The are quick and very professional.

The Geek Squad has always been very responsive to my tech issues. I have not had to use them often, but it is nice to know they are there for me.

2 year protection from Geek Squad is something I highly recommend never had any complaints using it.