Customer Ratings & Reviews

Best vacuum ever. Good thing I had extended warranty because it stopped working two months after manufacture warranty expired. For the price it should last longer or have a longer manufacturer warranty.

Smart efficient reliable clean thoroughly, avoid obstacles, and handles pet hair with ease. A great time saver

This thing is a workhorse. Cats have been breaking into my home by way of the doggie door. And they run rampant around the home. Smacking vases to the ground. Pushing object off counters. It’s like they don’t want us in our home. We decided to go all out and take a portion of our weekly Olive Garden budget into buying this beast. Unlimited bread sticks can wait if it means a clean home. Totally recommend this workhorse of a vaccum.

The protection plan was a lifesaver. My wife dropped the vacuum and broke it.We took it back to best buy key squad.They looked at it said it couldn't be fixed.And gave us a store credit immediately with no hassle.

i purchase my vacuum hoping that it was. a little more suction considering it was a little more expensive that your average. it’s a good vacuum but not great so i would give it an average rating .

Get the geek squad protetion for this Roomba Robot just in case if it ever quits working, I'll have my butt saved from a $400 investment.

Best Buy backs up everything they say about their warranties even if they have to replace your item it’s the best

They help me with the return process and were very helpful.

Decent price for protection, I know that I will not have to pay out of pocket for a vac for 3 years. things break quicker than ever now

Best Buy buys everything they say when it comes to their warranties please don’t hesitate to get

Awesome little gem to have in your home. This machine definitely cleans the pet hair very very well! This machine also “spot” cleans certain areas for me when I don’t feel like plugging in the vacuum, I just click spot clean in the App and viola!

It’s been almost two years and works like the first day the only thing is the cleaning the vacuum cause it get really dirty sometimes and the time is less then 30 minutes in full power. For now no need to complain about it much

I really enjoy this Dyson stick. I could never imagaine going bafk to a traditional vacuum. Great attachments and it can get very powerful. I went to this one from the V11 but I cant really see the difference versus the attachments. The price is a lot more and i csnt justify it. Maybe if i had hard wood floors then it would be. However, I really do wnjoy it and im sure you will as well.

It’s great for spot cleaning but doesn’t effectively clean large areas, depending on what is being cleaned it mainly is a scrubber more than a vacuum mop.

I have used geek squad in the past and they have been able to help me.

Great vacuum, only downside is it getting clogged somewhat frequently but its an easy fix. Otherwise the suction is extremly strong, to the point it lifted up some of my carpet that wasn't stapled down correctly lol

For items that are super expensive, I always get the Geek Squad protection. If they can not fix a broken item, they promptly refund the purchase price so you can replace it. They are not the quickest, but they are reliable.

I purchased this protection package based on the Geek Squad brand. I trust that if there are issues, Geek Squad will honor them. I have not used this service for the purchased device yet.

This works perfectly but there was an issue with it. It was already defected and a brand new one that I just got. It has four different attachments and it was hard to connect together like it would get stuck. If I wanted to change attachments I have to force it out.

Excellent service when I request the warranty or assistance.