Customer Ratings & Reviews

I recently purchased the 2-Year Accidental Geek Squad Replacement plan from Best Buy, and I couldn't be more satisfied. This service offers total peace of mind, and here's why it deserves a solid 5-star rating. First and foremost, the coverage is comprehensive. Knowing that my device is protected against accidental damage, drops, spills, and other unforeseen mishaps is incredibly reassuring. It's a game-changer, especially for valuable and frequently used gadgets. The ease of the replacement process is commendable. Best Buy's Geek Squad handles everything seamlessly. In the unfortunate event of accidental damage, a quick visit to the store or a call to Geek Squad initiates a hassle-free replacement procedure. This streamlined process ensures minimal downtime, keeping me connected and productive. The Geek Squad team is professional and knowledgeable. They genuinely care about resolving issues and ensuring customer satisfaction. Whenever I've had questions or concerns, the support provided has been prompt, helpful, and courteous. The 2-year duration of the plan adds substantial value. It goes beyond the standard warranty, offering an extended period of protection. This is particularly beneficial for devices that may experience wear and tear over time. The affordability of the plan is another highlight. Considering the potential costs of repairing or replacing a damaged device, the Geek Squad Replacement plan provides excellent value for the investment. It's a small price to pay for the security and peace of mind it offers. In conclusion, the 2-Year Accidental Geek Squad Replacement plan is a must-have for anyone looking to safeguard their valuable electronics. With its comprehensive coverage, easy replacement process, expert support, extended duration, and affordability, it's a 5-star solution for total peace of mind.

The Geek squad is always so nice & helpful. They do not make me feel crazy or dumb for asking simple questions!

Super helpful and the geeks are kind. I had a problem and right off the bat the associate knew what they issue was.

i love being able to purchase a Best Buy warranty. Usually makes replacing so much simpler than going through the manufacturer

Great keyboard, very fast and responsive. Great software as well

worth every penny i buy it on everything!!! they are amazing at fulfillment!!!

Both amazing keyboard and a mouse, steelseries is where its at

Haven’t had to use it yet but it has been there for the full two years. Peace of mind.

Haven’t had to use it yet but glad to know that if something goes wrong I am covered.

I absolutely love the geek squad service and i will always purchase it.

Geek squad was very helpful with solving issues relating to my son’s laptop that we purchased at Best Buy. Would recommend their services.

Have not needed yet protection yet, keyboard working fine.

best company to fix and repair your items would recommend

Can’t do wrong with the geek squad warranty. Probably one of the best warranties you can get from a store for products.

Have not had cause to use this yet but I sleep soundly knowing I can.

They Definitely take care of their customers and make sure that the problems are resolved in a fairly reasonable amount of time

I bought this keyboard to go with a laptop that I bought my husband for his business. He is a mechanic and needs to be able to look up parts and keep track of them. With him working with his hands every day, I wanted to keep the laptop itself as clean as possible and the best way to do that is to keep his hands off of the keyboard and touchpad. This keyboard works great for this purpose. It's easy to use and he doesn't have any issues with it. (I also bought a silicone cover for it for protection, so maybe it will prolong the life of the keyboard.)

They have always helped us whenever we have had issues. Great customer service!

This is amazing I love it, everything I want best ever It’s everything a customer can ask for & one of the things I love about best buy

I have never been disappointing by purchasing Geek Squads accidental service replacement services. They replace, no questions asked, for exactly the same item. I generally repurchase the program for the new item and it continues for another 2 years.