Customer Ratings & Reviews

Always worth it, just in case! I've had products fail in the past and have had them fixed or replaced in-store. I almost always add it on for my electronics.

Geek Squad, Best Buy's technical support arm, provides an array of services that cater to the needs of tech-savvy individuals and novices alike. Their team of knowledgeable technicians offers expert assistance with everything from device setup to troubleshooting complex technical issues. With prompt and efficient service, Geek Squad has earned a reputation for reliability and professionalism. Their commitment to customer satisfaction is evident in their comprehensive warranty coverage, ensuring peace of mind for consumers investing in electronic devices. However, one drawback worth mentioning is the limitation of using the warranty only once. While the warranty provides essential protection against unforeseen issues, the inability to utilize it multiple times may deter some customers from fully relying on Geek Squad's support for extended periods. Overall, Geek Squad remains a trusted choice for those seeking reliable technical support and assistance with their electronic devices. Despite the limitation on warranty usage, their dedication to delivering quality service and resolving technical issues efficiently makes them a valuable asset for Best Buy customers.

I like these headphones. They are very comfortable and have great sound. They are a smidge big on my head but the Bose quiet comforts were wayyyy too big. I think skull candy fits me better but I liked the comfort of these more. The “bass” feature isn’t that spectacular compared to skull candy either. The ANC is really great until it picks up a high pitch or loud noise it breaks through and makes the sound cut in and out. Probably the most annoying part. I bought protective sleeves for the headband and ears. The touch feature on the right ear to listen pause etc is amazing. They shut off when you take them off which I love. They’re easy to operate and I’m not tech savvy.

I love these headphones! Best on the market by far

Absolutely love these headphones. I especially like that if I can't hear someone all i need to do is either pause or pop my headphone out of my ear instead of completely removing it. The battery life is awesome and if one headphone dies in the middle of my shift at work I can just put the other one in. Definitely recommend these.

I love the customer service side of Best Buy because if its broke you take another one from on the floor.

I have added this coverage plan to every electronic purchase I've made at Best Buy and it's been a lifesaver more times than I can count! Best Buy's customer and product support services have been top notch and everytime I've had any product related issues, Best Buy has almost always replaced them with a brand new pair, completely hassle free. Hats off to Best Buy!

Best EarBuds ever. I have had alot of Earbuds but these are worth ever penny from the sound quality to the texture of the material which no one comments of how great they feel.

They have good sound and quality. Good strength even after i dropped them, make good quality. The sound is clear and the battery lastes me all day. I would recommend these to anybody

I love Geek Squad, they always help me when I’m having desktop problems remotely so I don’t have to tear down my computer and haul it into the store

Great quality. But I expect more on the noise cancelling for this price point. Keep falling off my head. Sadly I returned mine. I really love the sound quality tho.

Haven’t had to use it yet but its great to have!!!

Very light and it’s good that does not go in your ear. You can’t loose the light ear pods. I use them at work equipment operator

Thanks. I love it. Must protect your investments. 1

I keep a replacement plan, especially for my autistic daughter's headphones. She has to have them and her faves are at Best buy!

I have added this coverage plan to every electronic purchase I've made at Best Buy and it's been a lifesaver more times than I can count! Best Buy's customer and product support services have been top notch and everytime I've had any product related issues, Best Buy has almost always replaced them with a brand new pair, completely hassle free. Hats off to Best Buy!

The battery life last me a week on a 30 minute charge and the sound quality is the best i’ve ever experienced. The noise cancellation is immense. Will continue to buy Sony. Was between these and the Airpod Maxes and these are much lighter and more comfortable

I always shop Best Buy when purchasing electronics. Whether it be for myself, my home, our my family. They have an amazing protection plan and its easy to use. Highly recommend.

I have looked into transferring my converage to a new device and found it really convenient

If you simply want to put essentially two subwoofers on your head, this is it. Perfect for hip hop and heavy bass listeners. Might be too overwhelming for some people but definitely the most bass from any headphones.