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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 16 reviews

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81%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-16 of 16 reviews
  • Rated 5 out of 5 stars

    Geek Squad is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend them, you avoid paying a bill for your phone repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing staff at the Joplin Mo Location. I believe his name is Andrew. There has not been a single issue this amazing person has not gone above and beyond to solve for me. No matter how long it takes. He is absolutely TOP NOTCH employee!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very helpful and quick to solve my problems with my equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use the services just yet, but paid for the 2 full yrs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone issue resolved quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had any issues getting help. The people generally are upbeat and willing to help you. The worst thing that can happen is they resolve your issue and you go home with an extra thing you picked up at the store lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squaq

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is one of the best services I have had, I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent purchase5 stars best I am always satisfied with my purchasesuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Everything was beyond our expectations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional got me in and out quickly. I would deffinately recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worrh it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know when accidents happen. Happy to know i got protection in case anything happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always there whenever I have a question!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not bad, but not very good either.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ​"It doesn't have good insurance coverage accessibility."

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent assisted in explaining to me the need to purchase geek protection

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hope I never need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time purchasing Geek Squad protection so I'm totally unsure if it's worth it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used egg squad yet, so can't give a full review

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nope.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does NOT cover lost or stollen phones even tho they say they will

    No, I would not recommend this to a friend
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