Customer Ratings & Reviews

Purchased this for my Shark stick vacuum as I'm tired of my older Dysons breaking (and their warranty call center is slow and not helpful). Also purchased this for my LG OLED TVs as well. I'm not usually big on protection plans, but for certain items that I know can have a tendency to break, it's worth it to have that peace of mind knowing that you can return it for a replacement.

I have had my little robot helper for some time now and I still love it. I can be cleaning the kitchen or sitting in the computer and my Scarlet will be roaming around doing her thing. The battery life is about a solid 45 minutes. However, I would love if the battery life could be extended longer so that I could keep it running longer since my dogs shed all of the time. The vacuum is smart and it vacuums around items carefully. I am just happy that my floors are hair free without me having to vacuum manually every day. I would like to add that I live on the 2nd floor with bamboo floors and this vacuum makes less noise than a regular vacuum so I am sure my downstairs neighbor appreciates it! I personally do not use the "Juice" option, but I am a big fan of the "Go" & "Waffle" settings.

The Shark Matrix robot vacuum does a good job overall—it picks up a surprising amount of dog hair and keeps the main areas looking clean. However, despite the promise of “no spots left behind,” I’ve noticed it consistently misses around the edges of walls, furniture, and tight corners. For almost $400, I expected a more thorough clean, especially compared to a cheaper model I had before that seemed to cover those areas better. It’s not a bad vacuum by any means, but I’m not sure it’s worth the higher price tag.

I love Geek Squad’s service and their commitment to solving the issue correctly the first time. I’ve used their services for laptops, vacuums, dryers and more. I have always walked away very happy as a satisfied customer. There have been a couple times when I was lucky enough to not need the service I initially paid for but for the times I did it saved me a lot of money in the long run.

Geek Squad Accidental protection coverage has never let me down. It’s always been a service that when I needed it the most I felt so very fortunate to have it. I don’t always fulfill the plan within the term, but when I do I’m glad I had the foresight to purchase it. You really can’t go wrong!

Love this vacum it has great suction, is on the heavy side but if u want a vacum to suck up dirt out of carpet has be kinda heavy to stay down and stay put on carpet to suck up the pet hair and dirt out of your carpets. you get what you paid for. kinda expensive, should have bought during Christmas sale but could not wait, the other attachments work great on recliners couches

I Love this vacuum, it’s my go to for everything who has time sweep and mop these days. And it cleans very well.. definitely recommend!

I recently used Geek Squad for , Tineco Floor One S3 and I couldn’t be more pleased with the experience. What I loved: Professional and Knowledgeable Staff: The team was incredibly friendly and explained everything they were doing in simple terms. They answered all my questions and made sure I was comfortable with the process. Efficient Service: My issue was resolved quickly, and they even provided tips to avoid future problems. Convenient Scheduling: Booking an appointment was straightforward, and they showed up on time, which I really appreciated. What could be the quality of service made it worth it. It would be great if there were more flexible appointment times during weekends. Overall, Geek Squad exceeded my expectations. I’d recommend them to anyone needing reliable tech support or repair services..

Had to use my Geek Squad warranty for my tv and that whole process was easy. Called it in, was easy. Technician came out and he was friendly and helpful. Whole warranty process was excellent.

They were very helpful and were able to help me get a replacement for a product we didn’t want to lose.

This is the best sweeper I have ever used. This protection plan ever. If it stop charging, or the belt breaks. Call the store and explain problem and you get a new one. If they are out of them, your service person will order you a new one and its shipped right to your house. Win win!

I love having the peace of mind that I can take my product with me anywhere and have it replaced if something happens to it

Good to have!!! I would recommend for sure. Definitely buy if you are getting anything with big amount purchase

I always add it! protext your devices!! its so worth it on all purchases! nothing is made to last anymore so i always get it

They did an amazing job connecting and mounting my TV and hooking everything up

Very quick and fast response for service calls and Schedule appointment for the diagnostic work

Getting this accidental insurance actually works. I accidentally dropped it and the casing broke. I took it in expecting them to replace the casing. Instead they told me to leave the broken one with them and go get a new one!

Took my robot vacuum back for service 9 months after purchasing and they instantly gave us store credit for purchase price.

Great service, they're always on point with it comes to taking care of issues I may have with my protected purchases.

Bobsweep is an absolute game-changer! This little robot has transformed my cleaning routine into a breeze. Its intelligent navigation system ensures it covers every nook and cranny of my home, leaving no dirt or debris behind. I'm particularly impressed with its powerful suction, which effortlessly tackles pet hair, dust, and even larger particles. The mop function is a fantastic bonus, adding an extra level of cleanliness to my floors. Setting up the Bobsweep was incredibly easy, and the app control makes scheduling cleaning sessions a cinch. The battery life is impressive, and it always finds its way back to the charging dock without any issues. If you're looking for a reliable, efficient, and hardworking robot vacuum, look no further than Bobsweep. It's earned every bit of its five-star rating! This is my personal review, I am not sponsored.