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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3551 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 3,551 reviews
  • Rated 5 out of 5 stars

    THIS IS THE ONE!!!! Bobsweep!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bobsweep is an absolute game-changer! This little robot has transformed my cleaning routine into a breeze. Its intelligent navigation system ensures it covers every nook and cranny of my home, leaving no dirt or debris behind. I'm particularly impressed with its powerful suction, which effortlessly tackles pet hair, dust, and even larger particles. The mop function is a fantastic bonus, adding an extra level of cleanliness to my floors. Setting up the Bobsweep was incredibly easy, and the app control makes scheduling cleaning sessions a cinch. The battery life is impressive, and it always finds its way back to the charging dock without any issues. If you're looking for a reliable, efficient, and hardworking robot vacuum, look no further than Bobsweep. It's earned every bit of its five-star rating! This is my personal review, I am not sponsored.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful and were able to help me get a replacement for a product we didn’t want to lose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do a really good hob great customer service..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product great service and light!!! great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pay Little Get Alot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting this accidental insurance actually works. I accidentally dropped it and the casing broke. I took it in expecting them to replace the casing. Instead they told me to leave the broken one with them and go get a new one!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geekin

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the peace of mind that I can take my product with me anywhere and have it replaced if something happens to it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    every product i have has it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always add it! protext your devices!! its so worth it on all purchases! nothing is made to last anymore so i always get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G re at

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have!!! I would recommend for sure. Definitely buy if you are getting anything with big amount purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless Experience with Geek Squad!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was incredibly pleased with my recent Geek Squad experience. My in-store appointment was prompt, and the agent quickly took my failing Roomba for service. Even better, when it was determined that the Roomba couldn't be repaired, they immediately issued me an in-store gift card for the full original purchase price. This excellent customer service turned a frustrating situation into a positive one. I highly recommend Geek Squad for their efficient and helpful service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item very easy to use and never ask for nothing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very friendly staff at the service desk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and fast response for service calls and Schedule appointment for the diagnostic work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an amazing job connecting and mounting my TV and hooking everything up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranties are good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are there to help you recommend if you would like to buy warranty along with your purchase, (under no obligation), knowing that you are guaranteed, they will fix your product or they will trade in for a new product if they cannot fix the one you took in,take the hassle out of buying a whole new unit full price if you include the extending warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took my robot vacuum back for service 9 months after purchasing and they instantly gave us store credit for purchase price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good to have a protection plan in case it geta damaged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, they're always on point with it comes to taking care of issues I may have with my protected purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy insurance buyernfor me on my purchases...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased the insurallnce for Item's that I have. May have not used or needed but my purchased I cared for with om the time frames Better safe than sorry when some small or larger stop my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad delivers great, timely service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue with my Dyson V11, reached out to BB, and had an apt. with Geek squad within 24 hours of contact. The vacuum was irreparable, and had a replacement within 5 days! Superior service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More than paid for itself!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the warranty to cover a Tineco stick vacuum. That vac had a design flaw and I had to bring it in twice for replacement. No questions asked - quick and easy, BB just replaced the vac! The warranty is a no-brainer purchase add-on for items like this, IMHO.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice carpet cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I like is that it seems to do well with picking up a lot of dirt in my carpet. It also does a good job with extracting to water from the carpet. This cleaner does well with keeping the clean water warm. It very easy to use. What I don’t like is that the dirty water reservoir is small which means there are constant trips to empty the dirty water. It also seems to force you to empty the dirty water tank when the tank does not seem to be that full. Other than that all seems to be doing well so far.

    I would recommend this to a friend