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Customer reviews

Rating 4.7 out of 5 stars with 3651 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 3,651 reviews
  • Rated 5 out of 5 stars

    Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, the plans are a tad pricey. But, also honestly? Outside of Otterbox, there isn't an easier, better protection plan in the tech game than this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad helps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plans are a must for my household. With the changes Best Buy has made in their plans it’s time to look into memberships vs. plans per item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Total Tech coverage that applies to all m

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peace of mind and don’t have to think about whether I want additional coverage for a particular product. They are all covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad there returns/exchanges are awesome... no hassle excellent customer service thank you Champaign Illinois Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good idea to purchase this insurance plan for your items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As long as I've been shopping at BestBuy (over 18 years, i have always had Geek squad protection. They have never let me down and always friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum did its job , it work amazingly on the furniture and getting the stains .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Geek Squad protection plan for all my large purchases at Bet Buy. I know they will stand behind their products if I have any problems with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had to use on my Dyson V7 after two months!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the money! And they just allowed me to pick up a new one and take it home. My model was out of stock so I upgraded for just a little more money. Glad I purchased it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In this day and age, you never know when what you purchased might give up the ghost. I have always bought the Geek Squad protection plan on all of my products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad keep their promises

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy guarantee contracts are exceptional when comparing with others

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dyson v12 detect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery’s dies pretty quickly if it’s not on the charger constantly

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best service plan there is

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always comes in handy if a product stops working..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must when purchasing any vacuum cleaners!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must when purchasing expensive products from Best Buy. I love the ease of returns and exchanges with this program. I highly recommend and you won’t regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for expensive items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for expensive items. Great value for expensive items

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its product insurance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used but its nice just in case. I dont know if its really worth it but nice for the piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super cleaner, it doesn't leave anything behind I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light weight, powerful and effective.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for our situation, which is to run around the hard wood floors collecting pet hair. Quick charging and very effective. Not out first shark, they are great products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dont wait!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my vaccum so much! Best thing i ever purchased. Does such a wonderful job on the hard floors and carpets!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone should get the Geek Squad protection if you are buying anything from Best Buy. It’s amazing warranty and service

    I would recommend this to a friend
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